Banquet Server

Mohegan•Wilkes-Barre, PA

8d•Onsite

About The Position

Responsible for working special events on the patio, racetrack apron, banquet facility, etc. Serves courses from banquet kitchen and service bars. Garnishes and decorates dishes. Observes guests to respond to any additional requests and to determine when meal has been completed. Totals Bill, presents check, accepts payment, and makes change. Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by establishment’s size and practices. Clears and resets counters or tables at conclusion of each course. Has complete knowledge of legal drinking age and procedures. Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. Performs service duties for other servers by picking up their orders when ready in the Kitchen and delivering. Checks other’s tables and provide assistance as needed. Works shifts up to 8 hours or longer, if needed. Performs side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required. Promotes superior guest service.

Requirements

Must be at least 18 years of age.
High school diploma or general education degree (GED).
One month related experience and/or training, or equivalent combination of education and experience.

Responsibilities

Serve courses from banquet kitchen and service bars.
Garnish and decorate dishes.
Observe guests to respond to additional requests and determine when meals are completed.
Total bills, present checks, accept payment, and make change.
Perform other services such as ladling soup, making salads, portioning desserts, and brewing coffee.
Clear and reset counters or tables after each course.
Check for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
Use good judgment when serving alcoholic beverages, understanding the effects of alcohol.
Perform service duties for other servers by picking up and delivering orders.
Assist other servers by checking their tables and providing support.
Perform side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, setting up, cleaning, and breaking down server areas.
Use cleaning compounds and make coffee.
Promote superior guest service.