Banquet Server - InterContinental Los Angeles Downtown
About The Position
Do you see yourself as a Banquet Server? What's your passion? At IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. The InterContinental Los Angeles Downtown Hotel is located in the Wilshire Grand building, standing 73 stories tall in the core of Downtown’s historic, entertainment, financial, arts, and sports districts. Ideally placed at the heart of the revitalized, energy-charged urban center of the United States’ second-largest city, the hotel provides first-class hospitality that seamlessly intertwines with the fabric of the burgeoning Downtown area.
Requirements
- Basic reading and writing and mathematical skills.
- General knowledge of banquet operations preferred.
- Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment, etc.).
- Moving about the function areas
- Bending, stooping, kneeling
- Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Mathematical skills, including basic math are used frequently.
- May be required to work nights, weekends, and/or holidays.
Responsibilities
- Provide prompt and courteous food and beverage service to guests during banquet/catering functions.
- Properly store all reusable goods.
- Perform pre- and post-shift side work; set-up, condiments, etc.
- Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.
- Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.
- Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.
- Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.
- Perform other duties as assigned
Benefits
- Hotel discounts worldwide
- Access to a wide variety of discount programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
