Banquet Server

Peregrine Hospitality • Napa, CA

2d • Onsite

About The Position

The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the resort standards.

Requirements

• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
• Must be able to work under pressure in a faced paced environment.
• Must be 18 years of age or older.

Responsibilities

• Adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
• Participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Adhere to Silverado Resorts cash handling policy.
• Comply with Silverado Resort Standards and regulations to encourage safe and efficient resort operations.
• Adhere to the Banquets schedule at all times.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Show initiative, including anticipating guest or operational needs.
• Report broken and damaged equipment.
• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Set all tables according to resort standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clean up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Prepare room according to BEO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know the menu items for each function served and be able to give accurate descriptions and potential allergens.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed