Banquet Server - Part Time

Pyramid Global Hospitality•Roanoke, VA

7d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated Part-Time Banquet Server to join their team at The Hotel Roanoke & Conference Center. This role involves assisting with the setup, service, and breakdown of various banquet events, including breakfasts, luncheons, receptions, and dinners. The position offers a tremendous opportunity for a driven hospitality professional to grow and learn at a world-class property while delivering exceptional guest experiences. Pyramid Global Hospitality emphasizes a 'People First' culture, fostering diversity, growth, development, and wellbeing, with a commitment to employee development, benefits, and building meaningful relationships.

Requirements

2–4 years of food service experience, preferably in banquet service.
Knowledge of wine, beer, cocktails, and spirits.
Ability to work efficiently under pressure in a fast-paced environment.
Passion for creating exceptional guest experiences.
Excellent communication and interpersonal skills.
Ability to stand for extended periods and lift up to [X] lbs.
Reliable, punctual, and professional appearance.
Availability for AM Shift (5:00 AM – 3:00 PM) or PM Shift (3:00 PM – 12:00 AM) based on event needs.

Nice To Haves

Experience in a 4-star or 5-star venue preferred.

Responsibilities

Set up banquet rooms for events, including draping tables, setting silverware, folding napkins, preparing beverages, and placing centerpieces.
Set up AM or PM break stations, including coffee, tea, snacks, and beverages.
Assist with event room setup according to meal period and table needs.
Perform food and beverage preparation duties, including brewing coffee, preparing condiments, and stocking workstations.
Pick up food from service areas, carry trays, serve food, and clear tables efficiently and professionally.
Serve food and beverages to guests while monitoring quality and presentation.
Remove dishes, glassware, silverware, and other items from tables and deliver them to the kitchen.
Clean and sanitize tables, counters, and seating areas after guests are finished.
Break down banquet rooms following events, including bussing tables, removing linens and centerpieces, vacuuming, and organizing storage areas.
Clean back-of-house hallways and assist with storeroom organization.
Explain menu items, preparation methods, and ingredients when requested.
Accommodate special requests and dietary needs with care and attention.
Conduct final quality checks on food and beverage items prior to service.
Monitor assigned tables to ensure guest satisfaction and provide additional service as needed.
Address guest concerns promptly and with a high level of care.
Offer warm and sincere welcomes and farewells and provide general property information.
Interact professionally with team members and assist other departments as needed.
Maintain constant awareness of safety concerns, including spills, broken glass, equipment hazards, or suspicious activity.