Banquet Server | Part-Time | Pasadena Convention Center & Auditorium

Oak View Group•Pasadena, CA

23h•Onsite

About The Position

The Banquet Server is responsible for providing exceptional food and beverage service during meetings, conferences, banquets, weddings, concerts, retail concessions, and special events. This position assists with event setup, service execution, and breakdown while delivering professional, courteous, and attentive service to guests. Banquet Servers work as part of a team to ensure every event is executed efficiently and according to the Banquet Event Order (BEO) and company service standards. This role will pay an hourly rate of $21.00 - $23.00 and is tip eligible.

Requirements

High school diploma or GED preferred.
Previous banquet, restaurant, catering, hotel, or hospitality experience preferred but not required.
Strong customer service and communication skills.
Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
Ability to work effectively in a fast-paced, team-oriented environment.
Ability to follow directions and maintain attention to detail.
Flexible schedule with availability to work evenings, weekends, holidays, and special events.
Food handler's certification is required, or the ability to obtain it within the required timeframe.
Alcohol service certification required for serving alcoholic beverages.
Ability to stand and walk for extended periods.
Ability to lift, carry, push, and pull heavy objects.
Frequent bending, reaching, stooping, kneeling, and repetitive hand movements.
Ability to carry trays, move banquet equipment, and perform physical event setup and breakdown.

Responsibilities

Set up banquet rooms and event spaces according to Banquet Event Orders (BEOs), including tables, chairs, linens, disposable or china, glassware, flatware, and décor.
Provide professional food and beverage service for plated meals, buffets, receptions, coffee breaks, and beverage stations.
Serve food and beverages using established service standards and proper serving techniques.
Maintain knowledge of menu items, ingredients, and beverage offerings to answer guest questions.
Monitor guest needs throughout events and respond promptly to requests.
Clear tables, refresh beverages, and maintain a clean and organized event space during service.
Assist with buffet setup, replenishment, and breakdown.
Support banquet bartenders and beverage stations as needed.
Cashier for retail concessions by entering the orders and completing the transaction while delivering excellent customer service.
Operate POS systems when required.
Follow all food safety, sanitation, alcohol service, and workplace safety standards.
Assist with loading, unloading, transporting, and storing banquet equipment and supplies.
Participate in opening, closing, event setup, and post-event breakdown.
Maintain cleanliness of banquet rooms, concession stands, service stations, storage areas, and back-of-house workspaces.
Work collaboratively with banquet supervisors/leads, culinary staff, stewards, and other team members to ensure successful event execution.
Provide exceptional guest service while maintaining a professional appearance and demeanor.
Perform other duties as assigned.