Server

Detroit Athletic Club•Detroit, MI

18h•Onsite

About The Position

The Banquet server is responsible for providing the highest quality dining and meeting experience for our members and their guests by exercising the highest degree of professionalism and hospitality skills. By using the standards and procedures provided, the Banquet server will ensure the successful delivery of the Banquet Service Guarantees. The Banquet server must comply with all rules and regulations established by the DAC and its management, including the DAC grooming standards. As with all DAC employees, the Banquet server must display teamwork and camaraderie with their fellow employees.

Requirements

Any combination of education, training or experience that provides the required knowledge, skill and abilities.
Prior hospitality experience (fine dining specifically) is preferred
TIPs on premise certifications
State of Michigan food handler’s card.

Responsibilities

Report to your work at your scheduled time, in proper uniform, professional, and properly groomed
Understand and practice the DAC attendance policy
Locate and gather all necessary items to perform the tasks ahead (i.e., tools of the trade, BEO)
Communicate to Banquet management or Lead Server your arrival, locate your assignment (s), and discuss any last-minute changes
Gather the necessary items in order to set your function room (i.e., silverware, glassware, linens, menus, etc.) and have room completely set 30 minutes prior to function start time. Also confirm room is clean and fully functional and report any maintenance or housekeeping issues to a manager or lead server
Gather and retain all menu specials for proper delivery to members and their guests
Attend all required meetings to include pre-meal in the Grill, pre-function meetings, PEP meetings, and any other training related meetings
Be in your station and/or function room 15 minutes prior to the function start time fully knowledgeable with a friendly and professional disposition
Be prepared to discuss the function with the client to ensure delivery of the specifications on the BEO and per the clients’ instructions
Deliver continuous timely and impeccable service from the beginning to the end of the function per the BEO and/or client’s instructions
Assist in expediting last minute requests immediately and effectively in accordance to the clients’ requests
Practice the Greeting S&P with all functions
Follow all established Banquet S&P’s
Our staff members will display teamwork and camaraderie within their department and with other DAC staff members.
Treat your coworkers as if they were a member
Maintain proper and timely communication with supervisory team
Responsible for the set up and breakdown of functions
Assist in setting function(s) for the next shift or day
Responsible for ringing ala carte functions through the POS
Maintain clean and organized credenzas, cabinets, and closets
Assist in maintaining the Prop cage and the proper handling of the props
Maintain the linens, skirting, and decorative cloths and follow the S&P for handling linens properly
Have full knowledge and understanding of the House Rules and be prepared to professionally report any infractions to your management team
Assist management with departmental improvements and service training