Banquet Server

Northland Properties•Mississauga, ON

1d•CA$19•Onsite

About The Position

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way. Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Requirements

Exceptional guest service skills
Attention to detail
Leadership skills that rally the team during big events while resolving conflicts and getting the job done - lead by example
Ability to manage multiple variables - the food, the costs, pricing, scheduling and more
Impromptu problem-solving skills when dealing with internal and external conflict
Exceptional communication skills, providing leadership to staff and managing guests
High stamina (as you will be on their feet most of the day)
Desire and ability to earn the respect of your team
Ability to create a positive working environment and provide ongoing positive feedback to colleagues
Enthusiastic and inspiring

Responsibilities

Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch
Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner
Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service.
Be the lead on event supervision and execution
Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc.
Deliver feedback and coaching to banquet team
Provide full room set-ups including A.V. and bar
Ensure rooms are checked and maintained throughout the service
Manage the bar and liquor orders
Manage scheduling and labor costs
Handle administration duties including (but not limited to) invoicing and A/R, contracts, customer service (email and phone inquiries)
Demonstrate leadership by building positive team morale

Benefits

Discounted Hotel Stays for Team Members and Family & Friends rates too!
25% discount at our restaurants for up to 6 people
Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort
Ongoing Employee events, incentives & recognition
Growth Opportunities- Career Advancement starts from Within
Dedicated Training Program
Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
Refer a friend or family and earn money!
Group Life Insurance, Extended Health, Dental, Vision Care!
Complimentary Stays
RRSP Matching
Tuition Credit Program
Milestone Rewards