Banquet Server and Attendant

Columbus Hospitality Management•Lewis Center, OH

4d•Onsite

About The Position

The Ohioan Hotel and Event Center is searching for a Banquet Server and Attendant to join their team. This role primarily focuses on the guest experience in Food Service, requiring both service and product knowledge with a strong emphasis on maintaining a hospitable mindset. The team serves a combination of Food & Beverage in various venues.

Requirements

At least one year of experience in catering or fine dining.
Attention to detail.
Adaptability.
Excellent communication skills.
Guest-centric mentality with superior customer service.
Flexibility in scheduling.
Basic reading, writing, and math skills.
Position requires standing for entire shift.
Position requires the ability to carry a banquet serving tray of at least 6 dinners with the end goal of 8 dinners.
Ability to lift, reach, bend, stoop, push and/or pull heavy workloads, exert up to 100 pounds of force and the ability to regularly lift 55 lbs.

Responsibilities

Set up equipment and items in a timely fashion needed to execute a successful event. Typically includes setting up a buffet, food or drink station, setting tables, and preparing food and beverage service.
Serve food and beverage to guests as specified in the Banquet Event Order, continually stocking and maintaining items to meet the demands of the guests while adhering to all BEO presentation standards.
Anticipate and be aware of guest needs before and during an event in order to provide high quality service and high guest satisfaction.
Continually refreshing the space, removing dirty dishes and trash to maintain cleanliness standards.
Tear down and clean up all equipment and items used during service and return to storage to be used for the next event.