Banquet Manager $60,000-$65,000 - Marriott Crabtree, Raleigh, NC

Concord Hospitality Enterprises•Raleigh, NC

1d•$60,000 - $65,000•Onsite

About The Position

We are seeking individuals with a passion for serving others! Our hotel events offer excellent exposure for receptions, meetings, trainings, and reunions, creating opportunities for word-of-mouth referrals. To ensure success, we need a dedicated team focused on quality, service, and timeliness, where everyone works together to deliver exceptional experiences.

Requirements

Exceptional guest service skills.
Ability to lead a team with motivation and direction.
Ability to accommodate guest needs at events.
Good communication skills for menu-related questions.
Ability to assist with food and beverage delivery.
Willingness to assist other servers during peak periods.
Ability to train others on serving plated and reception style meals.
Ability to anticipate guest needs and monitor dining experience.
Prompt and courteous response to requests.
Ability to oversee event setup, execution, and clean-up.
Ability to perform side work for event preparation.
Knowledge of maintaining clean and safe service areas.

Nice To Haves

Passion for serving others.

Responsibilities

Provide exceptional guest service to all customers.
Leads the team with motivation and direction and assures that all standards of quality are in place.
Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
Participate in good communication with guests with questions regarding the menu.
Deliver food and beverages from staging areas to guests as needed to assist the team
Assist other servers during peak periods in delivering food and guest requests.
Can train others on serving plated, and reception style meal services (training provided)
Anticipate guest’s needs and monitor the guests’ dining experience to ensure satisfaction with food and service.
Respond promptly and courteously to any requests.
Oversee Setup, execution, and clean-up for an event.
Performs side work to prepare for upcoming events.
Assures all service areas are always kept clean and safe.