Banquet Manager

Arcis Golf•Austin, TX

About The Position

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Review banquet event orders (BEOs) for accuracy and communicate details to culinary and service teams. Conduct pre-event meetings with staff to review timelines, service standards, and special requests. Oversee room setup, décor, audiovisual arrangements, and event flow. Ensure all events are executed according to Club standards and client expectations. Service & Operations Supervise banquet staff, including servers, bartenders, and support team members. Monitor service quality, food presentation, and guest satisfaction during events. Address member or guest concerns promptly and professionally. Ensure compliance with health, safety, and sanitation regulations. Maintain cleanliness and organization of banquet facilities and storage areas. Leadership & Team Development Recruit, train, and schedule banquet staff. Lead pre-shift meetings and ongoing training on service standards. Evaluate employee performance and provide coaching and feedback. Foster a positive, team-oriented work environment. Financial & Administrative Manage banquet labor costs and scheduling to meet budget goals. Review event billing for accuracy. Assist in forecasting revenues and expenses for banquet operations. Maintain inventory of banquet supplies and equipment. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.

Responsibilities

Review banquet event orders (BEOs) for accuracy and communicate details to culinary and service teams.
Conduct pre-event meetings with staff to review timelines, service standards, and special requests.
Oversee room setup, décor, audiovisual arrangements, and event flow.
Ensure all events are executed according to Club standards and client expectations.
Supervise banquet staff, including servers, bartenders, and support team members.
Monitor service quality, food presentation, and guest satisfaction during events.
Address member or guest concerns promptly and professionally.
Ensure compliance with health, safety, and sanitation regulations.
Maintain cleanliness and organization of banquet facilities and storage areas.
Recruit, train, and schedule banquet staff.
Lead pre-shift meetings and ongoing training on service standards.
Evaluate employee performance and provide coaching and feedback.
Foster a positive, team-oriented work environment.
Manage banquet labor costs and scheduling to meet budget goals.
Review event billing for accuracy.
Assist in forecasting revenues and expenses for banquet operations.
Maintain inventory of banquet supplies and equipment.