Banquet Manager

Knightsbridge Capital Corporation•Greenough, MT

About The Position

The role of the Banquet and Events Manager is to manage all aspects of banquets or events including set-up, BEO preparation, food presentation, serving, and cleanup while focusing on detail and quality presentation and guest service. To have the ability to create and maintain a training program to follows the standards of The Resort at Paws Up. To take an inventory of all event equipment and items. Assist with hiring of all banquet team members. Responsible for all scheduling, attendance, and maintaining policies/procedures set forth by the company handbook.

Requirements

Bachelor’s Degree or similar work experience/training
3+ years’ experience in Food & Beverage/Banquet Management in a resort or fine dining setting
TIPS certified
Knowledge of world class hospitality and service management
Proven ability to lead and manage a team
Current driver’s license with two years driving experience

Responsibilities

Responsible for overseeing and maintaining the timing of banquets, outdoor dining, and event dining
Responsible for the coordination and execution of all BEO’s
Manage on-site production for all events including but not limited to; client communication, set up, execution and clean up.
Responsible for all banquet inventories including but not limited to; china, glassware, silverware, linen, serving utensils, equipment and décor.
Coordinating Food & Beverage and Culinary banquet meetings
Schedule staff according to volume of business; understand how to flex when necessary to meet labor expectations; ability to adjust daily operations to be in line with the budget
Understand each Food & Beverage function and train according to The Resort’s standards
Aid in recruiting, hiring, and training and growing exceptional Food & Beverage team members; Plan and provide training and guidance daily, weekly, and monthly
Know, understand and train others on operating systems such as the POS system, OpenTable and others, as required
Knowledgeable on all menu items including preparation, any allergens, and alternative preparations
Responsible for overseeing alcohol consumption per person
Work to continually improve guest dining satisfaction while maintaining the operating budget
Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed.
Submit future goals, operational improvements, and personnel management to Director of Restaurants
Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance
Identify, address and document individual team member performance problems according to standard operating procedure
Provide information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person
Improve service by communicating and assisting to understand and guest needs, providing guidance, feedback, and individual coaching when needed
Maintain flexible hours to accommodate guest and special event needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed
Display hospitality and professionalism to our guests and team members always, take pride in representing at Paws Up Montana professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner
Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment
Always maintain a clean and neat appearance
Perform work in a safe and high-quality manner