Banquet Houseperson (Full-Time) - Hilton Orlando Buena Vista Palace

Waldorf Astoria Kuwait • Orlando, FL

4d • Onsite

About The Position

The Banquet Houseperson is responsible for preparing banquet spaces, ensuring a clean and inviting environment, and monitoring the room to provide an exceptional guest experience. This role requires a positive attitude, attention to detail, and the ability to work effectively in a fast-paced environment.

Requirements

• Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays
• Ability to lift, carry, push, or pull up to 50 pounds on a regular basis and perform repetitive physical tasks throughout the shift
• Ability to stand, walk, kneel, bend, climb, and move furniture and equipment for extended periods of time
• Strong attention to detail and ability to follow Banquet Event Orders (BEOs), room diagrams, and event specifications
• Ability to work independently and as part of a team in a fast-paced environment
• Demonstrated commitment to delivering exceptional guest service
• Strong communication and interpersonal skills
• Ability to maintain a professional appearance and represent Hilton in a positive manner
• Basic understanding of workplace safety practices and proper equipment handling

Nice To Haves

• High School Diploma, GED, or equivalent combination of education and experience preferred
• Previous experience in banquet set-up, housekeeping, food and beverage, event operations, or hospitality preferred
• Previous experience in a large hotel, convention center, resort, or conference facility
• Experience setting up banquet rooms for meetings, conferences, weddings, and special events
• Familiarity with banquet equipment, staging, dance floors, risers, and audiovisual support requirements
• Bilingual communication skills
• Knowledge of hotel operations and event execution standards

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Prepare banquet space with care: Complete table and chair set up according to the requirements for each function
• Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless
• Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support through dedicated caregiving concierge services
• Crisis concierge for practical support and emotional care during times of loss
• Mental health resources through Employee Assistance Program (EAP), including free counseling and support
• Generous paid time off (PTO)
• Health & welfare benefits, including health plans, dental cleanings, and vision coverage
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED