Banquet Houseman - Full Time

Sonesta International Hotels CorporationRoyal Sonesta Cambridge, MA
Onsite

About The Position

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting). What this role is all about Adhere to hotel specifications and standards in function room set-up and cleanliness.

Requirements

  • Ability to prioritize, organize and follow through
  • Ability to follow directions
  • Ability to focus attention on detail
  • Ability to adhere to timeliness in completion of set-ups
  • Ability to adapt to priority changes of work flow or requirements
  • Ability to perform job functions with minimal supervision
  • Ability to work cohesively with other departments and coworkers as a part of a team

Responsibilities

  • Understand guest needs and set up requirements
  • Ability to prioritize, organize and follow through
  • Ability to follow directions
  • Ability to focus attention to detail
  • Ability to adhere to timeliness in completion of set-ups
  • Ability to adapt to priority changes of work flow or requirements
  • Ability to perform job functions with minimal supervision
  • Ability to work cohesively with other departments and coworkers as a part of a team
  • Complete knowledge of: daily scheduled group functions, times, locations, amount of people; location of all hotel function space and room names; all styles of meeting and banquet room settings; correct maintenance and use of equipment; all departmental/hotel policies and procedures; all safety guidelines
  • Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements
  • Review assignment sheets with supervisor; update completed assignments
  • Check with Supervisor throughout shift for additional assignments
  • Organize work duties priorities
  • Retrieve clean linen and skirting from laundry and stock in storage areas
  • Stock and organize supply carts with designated materials and equipment. Transport to assigned function area
  • Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies
  • Inspect cleanliness and working conditions of all equipment and supplies to be set up in the function area; rectify any deficiencies
  • Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards

Benefits

  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA) with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation & Sick Time
  • Paid Parental Leave
  • Company-Paid Life Insurance
  • Company-Paid Short-Term & Long-Term Disability
  • Hospital Indemnity, Critical Illness & Accident Insurance
  • Educational Assistance
  • Sonesta Hotel Discounts
  • Additional Perks & Employee Discounts
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