Banquet House Person | Full-Time

AccorHotelWailea-Makena, HI
Onsite

About The Position

Engaging service, delicious cuisine and distinctive surroundings make every special event a truly memorable affair. Showcase your service and organization strengths as Banquet House Person, where your attention to detail, safety and quality will help “set the stage” for a successful group function.

Requirements

  • One year Banquet Food & Beverage experience
  • Must be able to speak, read, write and understand the English language.
  • Requires good communication skills, both verbal and written.
  • Must be able to read and write to facilitate the communication process.
  • Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
  • Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
  • Must possess basic computational ability.
  • Valid Driver’s License required
  • Clean Driver’s Abstract required
  • All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
  • Applicants must be legally eligible to work the United States

Nice To Haves

  • Previous experience in luxury hotel environment desirable

Responsibilities

  • Set-up and breakdown of functions, including transporting equipment to/from storage via the Cushman cart
  • Provide any service required by the guests on the banquet floor
  • Maintain a clean and organized workplace
  • Adhere to the State of Hawaii & Environmental Health Consultancy standards
  • Organize time so all side work is completed according to shift demand
  • Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment
  • Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
  • Focus attention on guest needs, remaining calm and courteous at all times
  • Checks all completed work assignments, including special projects, room cleanliness and set up accuracy
  • Monitor and maintain front of house, heart of house and storage for organization and cleanliness
  • Set up power sources as required for events (Spider Box, extension cords, power strips, etc.)
  • Safely transport equipment and supplies to/from event via motorized company carts
  • Communicates with incoming and outgoing lead or captain for necessary pass on information.

Benefits

  • Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
  • 401(k)
  • One complimentary duty meal for all employees that work more than 6 hours per shift
  • Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
  • Wellness Offerings
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
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