Banquet Captain Banquet

Caesars Entertainment Corporation•Danville, VA

48d

About The Position

ESSENTIAL JOB FUNCTIONS: Flexible schedule based on Convention Center needs Responsible for ensuring that Caesars Virginia service standards are met during banquet functions, including set-up, scheduling, menu pre-shift, equipment, room set-up, lighting, etc. Always present a professional manner. Greet and welcome meeting or event planner at all functions. Responsible for communicating with the Banquet Chef two hours prior to all functions to review the menu and guest counts. Responsible for communicating with AV Tech two hours prior to all functions to ensure proper music and lighting for event. Responsible for scheduling function pre-shift meeting with Captains and servers to review menu and any special requests. Supervises captains, servers, and on-call servers at all functions. Ensures proper service and atmosphere to ensure that guests are satisfied with their event. Provides feedback on guests' experience and any server/service issues after all functions to Banquet Manager. Reviews weekly functions and employee scheduling with Multi Outlet Manager. Ensures all food and beverage items as well as dishware and equipment are in place for each function in the prescribed time. Ensures that proper sanitation procedures are always followed. Ensures that pantries and storage areas are clean and organized. Requires regular, predictable attendance. Other job-related duties as assigned. Exemplifies our core values, family style service, our mission and vision.

Requirements

Flexible schedule based on Convention Center needs
Requires regular, predictable attendance.

Responsibilities

Ensuring that Caesars Virginia service standards are met during banquet functions, including set-up, scheduling, menu pre-shift, equipment, room set-up, lighting, etc.
Presenting a professional manner.
Greeting and welcoming meeting or event planner at all functions.
Communicating with the Banquet Chef two hours prior to all functions to review the menu and guest counts.
Communicating with AV Tech two hours prior to all functions to ensure proper music and lighting for event.
Scheduling function pre-shift meeting with Captains and servers to review menu and any special requests.
Supervising captains, servers, and on-call servers at all functions.
Ensuring proper service and atmosphere to ensure that guests are satisfied with their event.
Providing feedback on guests' experience and any server/service issues after all functions to Banquet Manager.
Reviewing weekly functions and employee scheduling with Multi Outlet Manager.
Ensuring all food and beverage items as well as dishware and equipment are in place for each function in the prescribed time.
Ensuring that proper sanitation procedures are always followed.
Ensuring that pantries and storage areas are clean and organized.
Requires regular, predictable attendance.
Other job-related duties as assigned.
Exemplifies our core values, family style service, our mission and vision.