Banquet Captain

Four Seasons • Miami, FL

7d • Onsite

About The Position

Four Seasons Hotel Miami is looking for Banquet Captain who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization. Four Seasons Hotel Miami Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami’s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center & Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak & Bar, and connects guests to Miami’s most alluring and vibrant destinations recommended by in-house experts. The Opportunity Participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table; maintaining knowledge of each selection’s, origin, taste, and preparation method; communicating guest orders including any special needs or requests to the kitchen; checking completed kitchen orders with the guest’s original order; transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction. Train, motivate, recommend discipline, and supervise the work of food servers ensuring that that all cultural and core standards are met. Assist with administrative duties including closing banquet checks, and preparing supply requisitions. Comply with Four Seasons’ Work Rules and Standards of Conduct. Work harmoniously and professionally with co-workers and supervisors.

Requirements

• High school education or equivalent experience
• Must have 3-4 year Banquets experience.
• Must have experience in handling beverages.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires strong written and verbal skills.
• Ability to read and speak English.
• Eight hour shift; scheduled days and times may vary based on need.
• Able to stand and walk up to 8 hours.
• Able to lift and carry up to 20 pounds.
• US work authorization is required.

Responsibilities

• Participates in the service, and removal of food during banquet functions by offering pre-determined menu selections to each table
• Maintaining knowledge of each selection’s, origin, taste, and preparation method
• Communicating guest orders including any special needs or requests to the kitchen
• Checking completed kitchen orders with the guest’s original order
• Transporting items to the guest table in a timely manner to ensure proper food quality and making self available to guests, clients, and group contacts to ensure satisfaction
• Train, motivate, recommend discipline, and supervise the work of food servers ensuring that that all cultural and core standards are met
• Assist with administrative duties including closing banquet checks, and preparing supply requisitions
• Comply with Four Seasons’ Work Rules and Standards of Conduct
• Work harmoniously and professionally with co-workers and supervisors

Benefits

• Four Seasons Employees Enjoy Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
• And so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees