Banquet Captain

Peregrine Hospitality•Napa, CA

11d•$18

About The Position

The Banquet Captain is responsible for spear heading the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Responsibilities

Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
Must be able to lead banquet team members and ensure the events are run smoothly and efficiently.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Silverado Resort and Spa Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Silverado Resort and Spa Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be able to maintain confidentiality of information.
Responsible for team members training, development, and coaching according to Silverado standards.
Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
Serve guests according to the hotel’s standards in a friendly, courteous, and professional manner.
Set all tables according to hotel standards.
Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
Follow all money handling procedures when serving the guest.
Know and use “suggestive selling” techniques.
Know the menu items for each function served and able to give accurate descriptions.
Perform other duties as requested by management.