Banquet Captain
About The Position
POSITION PURPOSE : To supervise and train staff in the maintenance and coordination of banquet rooms by providing the necessary set-up, upkeep, break down, and cleaning function policies and procedures. Process Banquet Bills on a daily basis. Enforce all policies and procedures. ESSENTIAL FUNCTIONS : Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions. Supervises and trains staff in the service of food and beverages according to standards. Communicates frequently with supervisors as to the progress of the day's work. Communicates frequently with guest contacts in order to ensure that their needs are being met. Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas. Supervises and trains staff in maintaining inventory of necessary supplies. Process Banquet Bills on a weekly basis. Draft schedule on a weekly basis and in compliance to forecasted and budgeted labor numbers for approval of the Banquet Manager. Supervises and trains staff to conform to Hilton's high standards of quality and service.
Requirements
- Ability to read and comprehend English in order to receive instructions from managers and guests and to communicate with all members of the banquet department.
- Ability to respond quickly and accurately to guest requests.
- Ability to handle multiple tasks quickly and efficiently.
- Ability to lift 35 lbs. with reasonable accommodation.
- Knowledge of food preparation.
- Prior Banquet Server experience required.
Nice To Haves
- Prior hospitality supervisory experience preferred.
Responsibilities
- Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions.
- Supervises and trains staff in the service of food and beverages according to standards.
- Communicates frequently with supervisors as to the progress of the day's work.
- Communicates frequently with guest contacts in order to ensure that their needs are being met.
- Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas.
- Supervises and trains staff in maintaining inventory of necessary supplies.
- Process Banquet Bills on a weekly basis.
- Draft schedule on a weekly basis and in compliance to forecasted and budgeted labor numbers for approval of the Banquet Manager.
- Supervises and trains staff to conform to Hilton's high standards of quality and service.
Benefits
- Medical, dental, vision and life insurance offered for full time associates following initial waiting period
- 401K for eligible associates following 30 days of employment
- PTO
- Free employee parking on site
- Free meal during each shift worked
- Discounts at Marcus Hotels & Resort locations & Hilton worldwide locations
- Free/discounted movie tickets at Marcus Theater locations
- Hilton branded training and development
- Ability to transfer and promote within Marcus Hotels & Resorts
- We are an equal opportunity employer and maintain a drug free work place.
- This organization uses E-Verify to confirm employment eligibility in the US.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
