Banquet Captain

The Congress Lake Company • Hartville, OH

1d • Onsite

About The Position

We are seeking a dynamic and experienced Banquet Captain with outstanding leadership skills to assist in overseeing banquet operations under the Banquet Manager's direction. The ideal candidate will possess a passion for hospitality, strong interpersonal skills, and a proven ability to lead and motivate a team. As Banquet Captain, you will supervise staff, coordinate event details, and ensure exceptional guest experiences while reporting to and collaborating closely with the Banquet Manager.

Requirements

• Proven experience in banquet or hospitality management
• Demonstrated leadership and team management skills
• Excellent communication and organizational abilities
• Ability to multitask and perform under pressure
• Flexible schedule, including evenings, weekends, and holidays
• Knowledge of food safety and sanitation regulations
• High school diploma or equivalent

Nice To Haves

• Conflict resolution and problem-solving abilities
• Attention to detail and commitment to quality service
• Additional hospitality training is a plus

Responsibilities

• Lead, train, and supervise banquet staff before, during, and after events as directed by the Banquet Manager
• Support the Banquet Manager in coordinating with event organizers, kitchen, and service staff to meet all event requirements
• Oversee the setup, execution, and breakdown of banquet events in accordance with company standards and client expectations
• Ensure timely and accurate service, addressing guest needs and promptly resolving any issues, escalating to Banquet Manager as needed
• Maintain high standards of cleanliness, service, and safety throughout the event
• Communicate event details and changes effectively with all team members and the Banquet Manager
• Monitor inventory of supplies and equipment, reporting needs to the Banquet Manager
• Conduct pre-event briefings and post-event evaluations with the team under guidance from the Banquet Manager
• Foster a positive team environment and encourage professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED