Banquet Captain - The Medallion Club

Century Golf Partners Management • Westerville, OH

2d • $20 - $25 • Onsite

About The Position

The Banquet Captain plays a key role in delivering The Medallion Club experience during banquet events, tournaments, and private functions. This position ensures seamless event execution by leading service staff, maintaining a member focused environment, and upholding the club’s high standards of hospitality. The ideal candidate is attentive, organized, and committed to service excellence.

Requirements

• High school diploma required; specialty or technical training preferred.
• 2–3 years of experience in the service industry, ideally in catering or banquet operations.
• Strong communication skills with the ability to interact professionally with members, guests, and team members.
• Proven customer service skills with the ability to resolve guest concerns promptly and professionally.
• Must be of legal age to serve alcoholic beverages; applicable state certifications required.
• Ability to work a flexible schedule, multitask, and prioritize in a fast‑paced environment.
• Understanding of food preparation basics, food safety, sanitation standards, and bar terminology.
• Ability to operate banquet‑related equipment including ovens, hot boxes, coffee machines, soda dispensers, dishwashers, beer taps, and more.
• Basic math, reading, and writing skills; fluent in English.
• Food Handler Certification and Alcohol Server Certification required.

Responsibilities

• Execute banquet and tournament events according to Banquet Event Orders and the Director of Catering’s specifications.
• Lead and support service staff in event preparation, ensuring all team members present a polished, professional image and proper uniform.
• Oversee room setup, including tables, chairs, linens, table settings, glassware, and event‑specific layouts.
• Ensure all event spaces, including restrooms, remain clean, stocked, and guest‑ready throughout service.
• Communicate effectively with kitchen staff regarding menus, timelines, and event details to ensure smooth coordination.
• Maintain a warm, welcoming atmosphere for members and guests, ensuring their comfort and satisfaction at all times.
• Support a culture of teamwork, safety, and hospitality while upholding club standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED