Banquet Captain

Concord Hospitality Enterprises

11d•Onsite

About The Position

We are hiring a Banquet Captain! This role requires open availability and a minimum of 3 years of Captain experience in a hotel banquet setting. The Banquet Captain is responsible for the supervision of the Banquet staff and coordinates all food and beverage service with the Banquet Manager to ensure excellent guest service. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business needs dictate.

Requirements

Open availability.
Minimum of 3 years' Captain experience in hotel banquet setting.
Open flexibility is required to work AM/PM on weekdays & weekends, hours may vary based on business needs.

Responsibilities

Provide exceptional guest service to all customers.
Leads the team with motivation and direction and assures that all standards of quality are in place.
Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
Deliver food and beverages from staging areas to guests as needed to assist the team.
Assist other servers during peak periods in delivering food and guest requests.
Equipped to host large-scale events for 500 to 1,200 guests.
Train others on serving plated, and reception style meal services.
Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
Respond promptly and courteously to any requests.
Oversee setup, execution, and clean-up for all events.
Perform side work to prepare for upcoming events.
Assure all service areas are kept clean and safe at all times.
Relieves banquet manager and operates the department.