Banquet Captain | Part-Time | Fort Smith Convention Center

Oak View Group•Fort Smith, AR

4d•$16 - $18•Onsite

About The Position

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary The Banquet Captain coordinates and oversees entire banquet/concessions functions to ensure proper execution and ensure guest satisfaction. This role pays an hourly rate of $16.00-$17.50 and is tip eligible. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until June 26, 2026. About the Venue OVG has an excellent and immediate opening at the Fort Smith Convention Center in Ft. Smith AR. The Fort Smith Convention Center offers 116,800 square feet of usable, infinitely flexible event space including 40,000 sq. ft. Exhibit Hall, 8 Meeting Rooms and over 3,000 sq. ft. of pre-function space. The Convention Center also boasts a 1,331-seat state-of-the-art Performing Arts Center just steps from historic downtown Fort Smith, Arkansas.

Requirements

High school diploma or general education degree (GED); or 1-2 years' of related experience and/or training; or equivalent combination of education and experience.
Must meet state age requirements for handling alcoholic beverages.
Must have experience managing staff at large scale banquets of 500+ guests.
Must be available to work nights, weekends and holidays as required by the FSCC event schedule.
Food Safety and Alcohol Awareness Training and certification is required.

Responsibilities

Leads banquet team to deliver catering / concession needs for FSCC guests at a high level of service.
Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
Communicates with the Catering Manager/ Executive Chef / Food & Beverage Director / Event Manager to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
Develops banquet staff through leadership and hands-on direction
Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
Conducts random audits during functions to evaluate food and service. Ensures that food is served at appropriate temperature, food is placed properly on the table and sufficient food is available.
Regularly reviews banquet schedule for changes, calendar of events, and special events.
Troubleshoots FOH banquet challenges
Incorporates safe work practices in job performance.
Regular and reliable attendance.
Performs other duties as required.