Banquet Captain - Hilton Vancouver Washington

HiltonVancouver, WA
Onsite

About The Position

As a Banquet Captain, you’re not just overseeing food and beverage service at banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

  • Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
  • Ensure seamless service: Supervise food and beverage service and monitor guest satisfaction during banquet events, promptly addressing any issues with product or service quality
  • Support event execution: Assist with the planning, organizing, and execution of various banquet functions, including breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas
  • Collaborate for success: Lead and/or participate in department meetings to ensure the team is aligned and well-prepared for banquet operations
  • Handle banquet billing: Accurately process banquet checks and ensure seamless payment transactions
  • Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • DailyPay – Access to pay when you need it
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
  • Debt-free education – Eligible Team Members will have access to a variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
  • Shift meals - complimentary meal in the Team Member Café while on shift
  • Parking - complimentary parking while on shift
  • Employee referral program – refer someone for employment and receive $400 after they complete 60 days of employment
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