Banquet Attendant / Server

Concord Hospitality Enterprises • Calgary, AB

75d

About The Position

As a Banquet Attendant / Server, you will play a vital role in ensuring the success of events by preparing and maintaining banquet spaces. In this fast-paced environment, your eye for detail, flexibility, and commitment to guest satisfaction will help create memorable experiences.

Requirements

• A customer service professional with some banquet experience in a hotel or restaurant environment.
• A Hospitality or Tourism program graduate or degree holder.
• Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, and a strong commitment to Safety.
• Someone who places priority on providing guests with the best possible experiences, going above and beyond to ensure total satisfaction and guest loyalty.
• Someone with strong attention to detail who values teamwork.
• Able to work well under pressure, multitask and enjoys a fast-paced environment.
• Knowledgeable in food handling and food safety.
• The holder of valid ProServe certification.
• Available to work evenings, weekends, and holidays as needed.
• Physically able to stand and walk for extended periods of time and lift up to 50 lbs. (moving furniture, equipment, etc.).

Responsibilities

• Always provide the highest quality of service to our guests and associates alike.
• Set up and break down event space according to Banquet Event Orders.
• Ensure guest needs are attended to throughout events.
• Maintain public spaces during events for consistent clean presentation.
• Ensure supplies are available and equipment is properly set up and functioning.
• Track event supplies and equipment, carefully store furnishings when not in use, and promptly report repair or maintenance needs.
• Endeavor to work in a unified and collaborative way -- one that fosters teamwork.
• Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions.

Benefits

• Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package.
• We offer training and development as well as career advancement opportunities.
• We thrive on reward and recognition and will provide associates with ample opportunities to shine within the company as well as within the brand.
• Concord Hospitality invests in our associates by providing training and development at all levels.
• Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.
• Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees