BankWork$® Instructor

JVS SoCal•Los Angeles, CA

5d•Hybrid

About The Position

The BankWork$® Instructor’s primary responsibility is to provide coaching and training sessions to participants of the BankWork$® program utilizing existing curriculum and training materials as well as developing additional curriculum in soft skills, business acumen, and job search techniques to support the transition of participants to full employment. Secondary responsibilities include working with team members at the Institute for Career Opportunity (ICO) to recruit, evaluate and screen candidates for enrollment and to provide business outreach to all area banks to develop job opportunities for graduates by cultivating and maintaining relationships with bank recruiters and managers.

Requirements

Outcomes-driven individual with a strong customer service orientation
Minimum of three to five years’ experience demonstrating success in a variety of disciplines
Bachelor’s degree required, preferably in social services, social work, education, business or related field. An equivalent combination of experience and education will be considered.
Minimum three years’ experience working in a retail banking environment
Minimum two years’ experience conducting classroom training for adults
Experience working with multi-cultural and/or low- to moderate-income and/or disadvantaged populations
Proficient in use of PC, Microsoft Office Suite and Internet tools; able to deliver curriculum using a Learning Management System and assist students in accessing the LMS and online job search tools
Strong interpersonal skills and collaborative manner required with an ability to interact effectively with program participants, employers, program funders, JVS staff and other parties.
Must model professional behavior (communication, punctuality, professional appearance, etc.)
Strong career development and coaching skills, organizational skills, resourcefulness, initiative, entrepreneurial spirit, and attention to detail
Ability to perform comfortably in a business and social service environment
Strong written and oral communication/presentation skills
Duties and responsibilities are carried out with considerable independence within the framework of established policies, procedures and guidelines
Must have reliable transportation for conveyance to locations around greater Los Angeles

Nice To Haves

One to two years’ experience in client recruitment, enrollment and career assessment and planning is a plus

Responsibilities

Use provided curriculum materials to deliver retail bank training classes responsive to the needs of the banking industry.
Provide individual and group job preparation to develop the habits and attitudes needed to be successful in the workplace
Coach clients in developing job skills, resumes, cover letters etc. and provide clients with job search information including assistance completing on-line job applications
Closely coordinate with Director to maximize participant placement in employment in banking positions
Interview candidates for enrollment and administer testing to determine eligibility
Maintain accurate documentation on classroom performance and participation for each student enrolled in the program.
Delivers instruction at other locations as needed.
Show demonstrated ability to interact with people of different cultures.
Perform related duties as assigned by management