Bankruptcy Representative l - Hybrid

Dovenmuehle Mortgage, Inc. • Lake Zurich, IL

10d • Hybrid

About The Position

Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.

General Description:

Oversees the handling of bankruptcy processes on assigned loans within the guidelines of FHA, VA, PMI, Fannie Mae, Freddie Mac, private investors, and federal and state laws.

Requirements

• High School or equivalent combination of education and experience.
• Solid PC skills, proficient with Microsoft applications
• Analytical and problem-solving skills and attention to detail.
• Ability to handle complex, multiple tasks simultaneously in a fast-paced environment.
• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.

Nice To Haves

• Mortgage servicing or originating experience

Responsibilities

• Monitor activity on bankruptcy files to protect the organization and client’s interest on loans impaired by bankruptcy filing.
• Monitor assigned loans to ensure all activities are handled within departmental and regulatory guidelines and timeframes.
• Ensure proof of claim is filed correctly and that an acceptable plan is entered and approved within required guidelines.
• Process cash; pay attorney and vendor invoices.
• Research and respond to debtor and investor inquiries timely and accurately.
• Process file when a bankruptcy has been reinstated.
• Monitor all aspects of the outsourcing firm and report performance/issues to management.
• Coordinate with the outsourcing firm to ensure all information necessary to conduct the bankruptcy action is received.
• Monitor and maintain bankruptcy reports to ensure compliance with departmental and regulatory guidelines.
• Keep bankruptcy screens updated accurately and timely.
• Successfully complete annual regulatory compliance training.
• Additional duties as assigned.
• Answer inbound bankruptcy calls according to procedures.
• Process payment by phones payments
• Provide fax, email, and mail address to borrowers, third parties when applicable.
• Transfer calls to bankruptcy processor, Team Lead or Supervisor when applicable
• Review bankruptcy notifications and set up bankruptcy workstation in MSP where applicable.
• Upload required documents.
• Email firms and internal contacts to validate foreclosure sales.
• Review dockets, action issues.
• Perform data entry functions as defined by departmental processes and procedures.
• File GSE claims timely, confirming fees have been moved.
• Prepare 2130 forms and 2650 forms following through to completion.

Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match
• Paid Vacation, Sick, Personal and Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees