Banking Services Group Leader I - Treasury Management Services

M&T Bank•Baltimore, MD

5d•$23 - $38•Onsite

About The Position

Monitors established workflow and assists in production of work within assigned COE. This role serves as a liaison between the assigned COEs unit and management, providing training and coaching to the team on daily work functions. The Group Leader is responsible for approving the work of the assigned team, completing quality assurance control reviews, and identifying and resolving problems within the team. They will also assist with production work as needed and complete daily production reporting. The role requires understanding and adherence to the Company’s risk and regulatory standards, policies, and controls, identifying risk-related issues for escalation to management. Additionally, the position promotes an environment that supports belonging and reflects the M&T Bank brand, and maintains M&T internal control standards, including timely implementation of internal and external audit points and addressing issues raised by external regulators.

Requirements

Minimum of 3 years’ higher education and/or relevant work experience
Work leadership experience
Strong customer service skills
Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team

Nice To Haves

Proven verbal and written communication skills
Knowledge of systems, documents and procedures in assigned area

Responsibilities

Monitor work flow and serve as liaison between assigned COEs unit and management.
Provide training and coaching to assigned COE team on daily work functions and approve work of assigned team.
Complete quality assurance control reviews of team activities.
Identify and resolve problems within assigned COE team.
Assist with production work on an as needed basis.
Complete daily production reporting for assigned COE team and approve daily work.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.