About The Position

Monitors established workflow and assists in production of work within Treasury Management Services. Provides training and coaching to assigned Treasury Management Services team on daily work functions and approves work of assigned team. Completes quality assurance control reviews of team activities. Identifies and resolves problems within assigned Treasury Management Services team. Assists with production work on an as needed basis. Completes daily production reporting for assigned Treasury Management Services team and approves daily work. Understands and adheres to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identifies risk-related issues needing escalation to management. Promotes an environment that supports belonging and reflects the M&T Bank brand. Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Completes other related duties as assigned.

Requirements

  • Minimum of 3 years’ higher education and/or relevant work experience
  • Work leadership experience
  • Strong customer service skills
  • Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team

Nice To Haves

  • Proven verbal and written communication skills
  • Knowledge of systems, documents and procedures in assigned area

Responsibilities

  • Monitor work flow and serve as liaison between assigned Treasury Management Services unit and management.
  • Provide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team.
  • Complete quality assurance control reviews of team activities.
  • Identify and resolve problems within assigned Treasury Management Services team.
  • Assist with production work on an as needed basis.
  • Complete daily production reporting for assigned Treasury Management Services team and approve daily work.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
  • Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Benefits

  • Fair, competitive, and market-informed pay
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