Banking Customer Service - HYBRID - $25/HR - IMMEDIATE HIRE

TEKsystems • Wakefield, MA

1d • $23 - $25 • Hybrid

About The Position

IMMEDIATE BANKING CALL CENTER REPRESENTATIVE NEEDED - HYBRID SCHEDULE OFFERED - $25/HR
OPPORTUNITY TO WORK FOR ONE OF THE LARGEST BANKING ORGANIZATIONS IN THE AREA
FULL TIME OPPORTUNITY WITH ROOM FOR ADVANCEMENT
SHIFT: CANDIDATES MUST BE FLEXIBLE BETWEEN 930AM-8PM
4 week days and Saturday is REQUIRED EVERY WEEK 9am-3pm. The possible shifts are 9:30-6:30, 10:00-7:00 or 11:00-8:00.
WAKEFIELD, MA
$25/HR

Requirements

• 2 years of call center experience or banking experience
• Excellent communication skills
• Microsoft Office proficient

Responsibilities

• Provide outstanding service via phone and email to all online banking end users with outgoing personality and professionalism; successfully address customer questions and concerns.
• Provide a high level of customer service to all online banking end users.
• Provide support to online banking call volume for the customer service center
• Utilize strong written communication skills to reply to internal and external email inquiries in a timely and efficient manner.
• Serve as a service liaison between online customers of Eastern Bank and all third-party service providers.
• Process new online account set-ups and perform ongoing maintenance to existing online accounts.
• May be required to assist other areas of the call center on an as-needed basis.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed