Banking Certified Team Lead Trainee

Pride•Holyoke, MA

10d•Onsite

About The Position

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction! This role involves greeting customers, processing sales, handling returns and exchanges, managing cash drawers, and processing various payment methods. The position also includes stocking shelves, maintaining cleanliness of the store and equipment, checking in vendor deliveries, and completing necessary training.

Requirements

18 years of age or older for AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO/ 21 years of age for all other states
Prepared to pass a pre-employment drug screen and background check.
Ability to read, write, speak, and understand English
Basic math skills (addition, subtraction, division, and multiplication)
Ability to lift 10 lbs frequently and up to 50 lbs occasionally
Valid Driver’s License
Access to a car or other motorized vehicle.
Liability insurance on such vehicle.

Responsibilities

Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s.
Check identification for restricted sales.
Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
Cleans and empties trash containers.
Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
Check in vendor deliveries as needed using company guidelines.
Complete bad merchandise form.
Order merchandise
Uses current training materials
Completes all necessary training evaluations and documents
Provides feedback to management on training program and materials
Monitors cash levels and security procedures during shift to ensure compliance
Reviews job assignments for completeness
Assumes other duties and responsibilities as assigned to accommodate store operational needs.
Other duties as assigned