Banking Center President (Full Time) - San Antonio, San Pedro

PROSPERITY BANKSan Antonio, TX
Onsite

About The Position

Responsible for directing and administering the operational efforts of the branch. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains, directs, and supervises branch staff. Ensures quotas of branch transactions, loan volumes, expenses, and profitability are in line with Bank standards. Responsible for receiving, reviewing, and evaluating commercial loan requests. Meets with applicants to explain credit policies and to obtain loan information and documentation. Monitors and reviews construction and development loans. Maintains repossessed properties and assists in collections' activities. Serves borrowers and prospective borrowers promptly and professionally. Provides general Bank information and cross sells services.

Requirements

  • Associate degree in business or a related field, or an equivalent combination of training and work experience.
  • Thorough knowledge of Bank services and products.
  • Understanding of related legal and regulatory requirements.
  • Familiarity with Branch functions, policies, and procedures.
  • At least five years of related experience in a financial institution, with a minimum of two years of supervisory experience.
  • At least five years lending experience.
  • Commercial Lending experience required.
  • Strong interpersonal, leadership, and supervisory skills.
  • Well organized.
  • Ability to operate related computer applications and related business equipment.
  • Attention to detail.
  • Ability to maintain an effective and efficient workflow.

Nice To Haves

  • Real estate and origination background preferred.

Responsibilities

  • Directing and administering the operational efforts of the branch.
  • Ensuring that established policies and procedures are followed.
  • Overseeing provision of a full range of services to customers and prospective customers.
  • Ensuring that customers are promptly and professionally served.
  • Training, directing, and supervising branch staff.
  • Ensuring quotas of branch transactions, loan volumes, expenses, and profitability are in line with Bank standards.
  • Receiving, reviewing, and evaluating commercial loan requests.
  • Meeting with applicants to explain credit policies and to obtain loan information and documentation.
  • Monitoring and reviewing construction and development loans.
  • Maintaining repossessed properties and assisting in collections' activities.
  • Serving borrowers and prospective borrowers promptly and professionally.
  • Providing general Bank information and cross selling services.
  • Supervising work scheduling and workflow of daily routine operations.
  • Ensuring branch security.
  • Opening and closing the building in accordance with set hours and testing security equipment quarterly.
  • Ensuring that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements.
  • Supervising and assisting with customer service functions.
  • Assisting in New Accounts and on Teller line as needed.
  • Cross-selling Bank services.
  • Implementing changes to established policies and procedures within the branch.
  • Ensuring that all branch transactions are balanced at the close of each day.
  • Overseeing individual accountability for the handling of cash and assisting Tellers in resolving balancing problems.
  • Controlling and handling daily deposits in accordance with established policies and procedures.
  • Periodically verifying cash in possession of Tellers and cash on the premises.
  • Providing leadership through effective objective setting and communication.
  • Directly supervising all branch personnel.
  • Ensuring that high quality work and efficiency in operations are maintained.
  • Conducting sales coaching with all branch personnel according to Prosperity Sales philosophy.
  • Determining work methods and flow through assigning, directing, coordinating, and reviewing tasks.
  • Conducting regular meetings with branch associates to inform and train.
  • Discussing areas needing improvement and changes in procedure.
  • Conducting weekly meetings with branch management staff to coordinate activities for the following week.
  • Ensuring that personnel are well trained in all phases of their respective jobs.
  • Completing orientation of new associates in overall branch procedures.
  • Performing cross training as necessary.
  • Conducting security training.
  • Conducting Sales Training.
  • Ensuring that personnel are effective and optimally used.
  • Determining appropriate staffing levels for proper utilization of human resources.
  • Tracking individual progress and conducting performance appraisals on each associate at least twice annually.
  • Formulating and implementing corrective actions as needed.
  • Recommending promotions for associates as appropriate.
  • Providing leadership training to associates seeking management opportunities.
  • Approving all sick leave, vacation, overtime, and time sheets for each branch associate.
  • Keeping accurate payroll and attendance records.
  • Ensuring that customers' requests and questions are promptly resolved.
  • Handling customers' complaints.
  • Ensuring that customers are informed of Bank services and policies.
  • Counseling customers regarding their financial needs and services requested.
  • Ensuring that the Bank's quality reputation is maintained and projected.
  • Acquiring new business by performing sales calls.
  • Ensuring that branch operations are well coordinated with accounting, loan processing, and credit functions.
  • Managing and overseeing expenses.
  • Pursuing cost-saving measures.
  • Continually seeking ways to improve branch operations and productivity and to meet established goals.
  • Preparing periodic branch activity reports and making recommendations to management for improvements.
  • Ensuring that proper maintenance and general housekeeping of the building, grounds, work areas, desks, and equipment is carried out, including snow and ice removal.
  • Ensuring that adequate supplies, forms, and equipment are available for personnel.
  • Instituting prudent safety measures.
  • Keeping management informed of branch activities, progress toward established objectives, and of any significant problems.
  • Requesting assistance when necessary.
  • Filling in and performing duties in branch positions as needed.
  • Attending assigned training sessions and staying current on new operational procedures.
  • Interviewing, taking applications, and processing preliminary documentation on commercial loan requests.
  • Discussing loan alternatives, credit criteria, interest rates, and loan documentation in such a manner as to elicit positive responses from customers.
  • Analyzing and evaluating loan requests and preparing written submission for consideration by the Commercial Loan Committee.
  • Identifying problems or potential problems with credit information and coordinating with the necessary party to resolve the problems.
  • Assisting in review of construction loan advances on commercial properties.
  • Conducting property inspections as assigned.
  • Following up on all matured loans.
  • Assisting in the collection of delinquent accounts.
  • Completing lending functions in accordance with established Bank policies and legal requirements.
  • Coordinating functions with related departments and branches and providing support as needed.
  • Assisting Commercial Lending personnel and providing support as needed.
  • Attending and participating in meetings and committees as required.
  • Serving as a member of the Commercial Loan Committee.
  • Completing required reports and records.
  • Leading and managing team through training, developing, and coaching associates on a consistent basis.
  • Encouraging others to set challenging goals and high standards of performance.
  • Inspiring associates to define new opportunities and continuously improve the organization.
  • Celebrating and rewarding significant achievements of associates.
  • Presenting logical and persuasive case for proposals and positions.
  • Assisting team in addressing their individual strengths and development needs.
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