Banking Center Manager III

Origin Bank•Southlake, TX

4d•Onsite

About The Position

Plans, directs and organizes the sales and daily operational activities of assigned Banking Center to include lending, new accounts, cashiering and customer needs by following established procedures; maintains communication between Banking Center and Regional Management; accountable for all activities and performance of Banking Center; and exemplifies and encourages Core Values by performing the following duties personally or through subordinate supervisors. Manages a single banking center with deposits between $25 and $75 million. Primary focus of role is on day-to-day operational execution and sales strategy within a small sales force. Occasional contribution to broader planning within area of expertise: 40% strategic, 40% tactical, and 20% transactional. Manages all functions and has ultimate responsibility for achievement of sales goals, operational activities and staff of Banking Center. Develops new outside business; oversees and ensures sales of new and existing business inside the Banking Center and promotes new sales generation outside the Banking Center. Ensures quality levels of customer service. Ensures and oversees development and training of staff, providing effective and motivating coaching and training to the team in areas such as career development, sales skills and service experience. Oversees administration of all personnel issues. Ensures the protection of all bank assets through compliance with operational audit procedures. Formulates annual budget in conjunction with Regional Management; operates within established budget. Develops and manages banking center business plan. Responsible for consultative sales systems, product education, promotions, and merchandising. Focuses on sales activities both inside and outside of the bank. Maintains and develops relationships with existing small business customers. Refers to other lines of business within the bank (ex: insurance, investments, commercial). Provides leadership, coaching and mentoring to Banking Center staff. Evaluates staff members’ work performance by preparing monthly reviews, daily celebration of successes and coaching on less than extraordinary performance. Serves as liaison between the Banking Center and Management by preparing and reporting on operations, sales, and productivity. Collaborates with Human Resources in decision making process regarding hiring, promotions, suspensions and/or terminations. Assists in the implementation of new products or programs to help provide better service to customers and stimulate new growth. May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions.

Requirements

Bachelor's degree (B. A.) from four-year college or university preferred, high school diploma or general education degree (GED) required
three to ten years bank management experience
equivalent combination of education and experience

Responsibilities

Manages a single banking center with deposits between $25 and $75 million.
Primary focus of role is on day-to-day operational execution and sales strategy within a small sales force.
Manages all functions and has ultimate responsibility for achievement of sales goals, operational activities and staff of Banking Center.
Develops new outside business; oversees and ensures sales of new and existing business inside the Banking Center and promotes new sales generation outside the Banking Center.
Ensures quality levels of customer service.
Ensures and oversees development and training of staff, providing effective and motivating coaching and training to the team in areas such as career development, sales skills and service experience.
Oversees administration of all personnel issues.
Ensures the protection of all bank assets through compliance with operational audit procedures.
Formulates annual budget in conjunction with Regional Management; operates within established budget.
Develops and manages banking center business plan.
Responsible for consultative sales systems, product education, promotions, and merchandising.
Focuses on sales activities both inside and outside of the bank.
Maintains and develops relationships with existing small business customers.
Refers to other lines of business within the bank (ex: insurance, investments, commercial).
Provides leadership, coaching and mentoring to Banking Center staff.
Evaluates staff members’ work performance by preparing monthly reviews, daily celebration of successes and coaching on less than extraordinary performance.
Serves as liaison between the Banking Center and Management by preparing and reporting on operations, sales, and productivity.
Collaborates with Human Resources in decision making process regarding hiring, promotions, suspensions and/or terminations.
Assists in the implementation of new products or programs to help provide better service to customers and stimulate new growth.
May perform duties of Loan Officer, Personal Banker, Relationship Banker or other operational positions.
Manages one to two subordinate supervisors who supervise a total of one to ten employees in the Retail Staff.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.