Banking Branch Manager/Assistant Manager-Pueblo, South Branch

PB&T Bank•Pueblo, CO

5d•Onsite

About The Position

PB&T Bank is seeking a Banking Branch Manager or Assistant Manager for its South Pueblo Branch. This position is responsible for the day-to-day operational and functional duties of the Bankers and Reception areas. The role requires strong leadership abilities focused on providing exceptional customer service and achieving bank objectives. The ideal candidate will be able to problem-solve, make quick decisions, manage staff positively, and ensure continuous training on products, policies, and procedures. Upholding the bank's mission and values is essential.

Requirements

Basic accounting knowledge.
Knowledge of principles of banking.
Knowledge of bank regulations.
Knowledge of check negotiability.
Proficient in the use of Microsoft Office software: MS Word, Excel, Outlook, etc.
Knowledge of Teller and deposit account procedures.
Ability to communicate effectively, both orally and in writing with customers, co-workers and vendors.
Effective organizational skills.
Proven leadership skills.
High level of interpersonal skills and integrity.
Time management with attention to detail.
Ability to handle multiple projects and details simultaneously.
Ability to prioritize and meet critical deadlines.
Reasoning and problem-solving abilities.
Ability to be a flexible team player and work successfully in a changing environment.
Ability to motivate and engage staff.
Must be able to write business correspondence, employee evaluations and warnings, and customer correspondence.
Must be able to perform mathematical computations using a calculator.
Ability to work independently.
Ability to foster a conducive working environment.
Successful completion of High School Diploma or G.E.D. Certificate.
One year of teller experience with accurate cash handling required.
One year of relationship banker experience or customer service.
Two years supervisory experience in a related field, banking experience preferred (not required for Assistant Manager).
Retail sales experience preferred.

Nice To Haves

Post-secondary education desirable in the areas of business, management or finance.
Previous experience with automated teller systems and bank specific technology preferred.

Responsibilities

Manage the day-to-day operational and functional duties of the Bankers and Reception areas.
Provide leadership focused on exceptional customer service and achieving bank objectives.
Problem-solve and make quick, effective decisions concerning customer and staff needs.
Manage assigned staff in a positive manner, coaching individuals in their responsibilities.
Ensure continual training of staff on products, policies, and procedures.
Maintain an acceptable level of work quality from all areas within the branch.
Uphold the mission and values established by Pueblo Bank and Trust.
Model and cultivate strategies to encourage a high-performance work culture.
Encourage staff development and continuous process improvement.
Establish and maintain open communication with staff regarding policy and procedure changes.
Develop and direct branch personnel with ongoing training and coaching.
Attend all required job-specific training and company meetings.
Maintain knowledge of legal requirements and banking regulations affecting deposit-related operations and ensure compliance.
Manage customer relationships, including introducing products and services.
Ensure accurate recording and processing of transactions and related services.
Work collaboratively with the Vice President of Retail Services to support sales efforts and the Signature Banking Program.
Build strong internal and external working relationships.
Project an ethical and favorable image of the organization.
Maintain operating procedures to promote efficiency and limit liability.
Assign duties and work schedules of branch retail staff to ensure appropriate coverage.
Coordinate phone queue coverage and scheduling.
Ensure an adequate supply of coin/currency for branch operations.
Track and report retail operations and productivity for the branch.
Establish and maintain a productive relationship with work-related vendors.
Ensure the appearance of the branch and personnel are neat, organized, and in accordance with bank policy.
Support CRA efforts of the Bank within the community.
Perform random audits on teller drawers and the vault, reporting any exceptions.
Perform the duties of a Signature Banker as needed.
Supervise the branch retail staff and perform corrective action as needed.
Complete annual performance evaluations on direct reports.
Provide the Human Resources Department with accurate and timely timekeeping information.
Interview prospective employees to determine the best applicant.

Benefits

Competitive Pay
Health and Dental with generous bank contribution (Full-Time Employees)
Vision and other supplemental benefits (Full-Time Employees)
Bank Paid Group Term Life, Long-Term Disability, Accidental Death Insurance (Full-Time Employees)
Vacation earned after 90 days
Sick Time
Birthday Time Off
401(k)
Employee Assistance Program
Referral Incentive Program
Flexible Spending Account available (Full-Time Employees)
Health Savings Account with bi-weekly bank contribution available (Full-Time Employees)