Banking as a Service Analyst

Vantage Bank•McAllen, TX

About The Position

The Banking-as-a-Service (BaaS) Analyst supports the Bank’s embedded finance programs by executing day-to-day operational, compliance, and partner oversight activities across fintech, correspondent banking, and non-bank partnerships. They are responsible for ensuring program activities are performed accurately, consistently, and in compliance with regulatory requirements and internal controls. The BaaS Analyst works cross-functionally with Compliance, Risk, BSA/AML, Treasury, Operations, Accounting, and Technology teams to support fintech onboarding, payment operations (ACH, wires, internal transfers), program monitoring, and audit readiness. They play a critical role in maintaining operational integrity, supporting scalable growth, and ensuring partner adherence to program requirements.

Requirements

Bachelor’s degree in Business, Finance, or Operations Management or related field required.
2–5 years of experience in banking operations, payments, fintech, compliance, or risk support
Prior experience supporting BaaS, embedded finance, fintech programs, or third-party oversight frameworks
Familiarity with AML/BSA, sanctions screening, and transaction monitoring processes
Experience with reconciliation, reporting, and audit documentation
Exposure to workflow/ticketing tools (e.g., Jira, ServiceNow) and fintech/platform consoles
Strong understanding of banking operations and payment rails (ACH, wires, Fed now, RTP, Internal transfers, debit card)
Excellent written, verbal and interpersonal communication skills
Proficiency in Microsoft Excel (pivot tables, data analysis), Word, and PowerPoint
Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Ability to cooperate and work within a team and across the organization.
Must be a self-starter with the ability to work independently and as part of a team.
Ability to always maintain a high degree of ethical standards and complete confidentiality.

Nice To Haves

Familiarity with blockchain or emerging payment technologies is a plus

Responsibilities

Supports day-to-day operational requests from fintech partners, correspondent banks, and internal stakeholders related to account activity and payment processing
Monitors and tracks payment activity across ACH, Fedwire and Swift wires, debit card transaction activity, Fed now &, RTP payments, internal transfers, etc. ensuring accuracy and timely escalation of issues
Assists with exception handling, transaction research, returns/rejects, wire processing support, and issue resolution follow-up
Maintains strong relationships with internal teams and external partners to support ongoing program success
Assists with onboarding of fintech and correspondent banking relationships, including documentation collection, checklist tracking, and status reporting
Supports program configuration (limits, user roles, fee schedules, workflows, and account structures)
Participates in testing across sandbox, UAT, and production environments, including validation of transaction flows, limits, and controls
Assists with implementation of readiness activities, release coordination, and post-launch stabilization support.
Assists in developing and maintaining policies, procedures, SOPs, runbooks, and workflow documentation
Monitors key performance indicators (KPIs/KRIs), including transaction volumes, return rates, fraud trends, and exception metrics
Supports reconciliations and tracking of partner settlement activity in coordination with Treasury and Accounting
Prepares recurring reporting, dashboards, and management updates for internal stakeholders
Supports third-party risk management activities, including documentation, oversight, and periodic reviews of fintech and partner programs
Assists in monitoring compliance with regulatory requirements, including AML/BSA, screening sanctions, transaction monitoring, and consumer protection requirements
Performs sampling and testing of program activities (e.g., disputes, complaints, overdrafts, dormant accounts, statements, disclosures) to ensure adherence to regulatory and contractual obligations
Maintain and support control frameworks, evidence logs, and audit-ready documentation
Assists with oversight and validation of back-office processes performed by fintech partners including: Tax reporting (EOY/1099s), Escheatment processes (multi-state compliance), Deposit disclosures and periodic statements, Dispute management and complaint handling, Billing, reconciliation, and settlement processes, Fraud monitoring and transaction controls
Supports collection and review of regulatory artifacts (SOC reports, audit reports, contracts, program reviews)
Assists in the development of training programs for internal teams and fintech partners
Partners with ERM, BSA/AML, Operations, and Technology teams to support risk mitigation and remediation efforts
Supports incident management by documenting issues, collecting evidence, and coordinating resolution efforts
Other duties as assigned.