Full-Time Bank Teller - Westerville, Oh

United Midwest Savings Bank•Westerville, OH

1d•Onsite

About The Position

United Midwest Savings Bank is not a typical bank, operating with four business pillars: SBA Lending, Consumer Lending, Mortgage Lending, and Deposit Banking, which allows them to attract diverse candidates. The bank prides itself on responsible and ethical operations, focusing on meeting customer needs with a small community bank feel but national reach. As a Full-Time Bank Teller, you will be responsible for enhancing customer interactions and supporting banking operations. This includes warmly greeting customers, processing transactions, opening accounts, and answering inquiries. Meticulous handling of cash and transaction records is essential. You will also provide information on products and services tailored to customer financial goals. Collaboration with teammates is crucial for efficient workflow and issue resolution. Additionally, you will participate in ongoing training to stay updated on banking regulations and technology, ensuring compliance and excellent service delivery, and fostering a high-performance culture.

Requirements

Strong communication abilities
Attention to detail for accurately processing transactions and maintaining financial records
Customer-focused mindset to provide exceptional service
Problem-solving skills to address customer concerns effectively and efficiently
Capacity to work collaboratively within a team environment
Adaptability and a willingness to learn
High school diploma, general education degree or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience
Proven customer support experience
Excellent verbal and written communication skills
Ability to multi-task, prioritize and manage time effectively
Basic Office Machine Operation Skills (Printers, Scanners, Copiers, Fax, postage machine, etc.)

Responsibilities

Greet customers warmly and assist them with their banking needs
Process transactions
Open accounts
Answer inquiries
Handle cash and maintain transaction records meticulously
Provide information about products and services, ensuring customers receive advice tailored to their financial goals
Work closely with teammates to maintain an efficient workflow and resolve any issues that may arise
Participate in ongoing training to stay updated with banking regulations and technology, ensuring compliance and excellence in service delivery