Bank Services Representative - Plymouth Office (Float)

Bank of New Hampshire • Plymouth, NH

4d • Onsite

About The Position

We’re looking for a dedicated Bank Services Representative to provide outstanding customer service and support as part of our Plymouth, NH retail banking team, while offering support to our surrounding branches in Campton and Lincoln. You’ll play a vital role in building long-lasting relationships with customers while ensuring smooth and accurate financial transactions. If you’re passionate about customer service and looking for an opportunity to grow professionally in a dynamic team environment, we’d love to meet you!

Requirements

• High School Diploma or equivalent required.
• Must have knowledge and experience with computer programs used throughout the course of the workday.
• Strong communication skills with the ability to interact professionally with customers and teammates.
• A commitment to accuracy, organization, and attention to detail.
• Ability to work independently and as part of a team in a fast-paced setting.
• A proactive approach to learning and personal development.

Nice To Haves

• Prior experience in cash handling, sales, customer service, or banking is a plus.

Responsibilities

• Process a variety of financial transactions with accuracy, including deposits, withdrawals, loan payments, and check cashing.
• Handle cash balancing and financial transactions with care to minimize errors.
• Open and maintain retail deposit accounts, ensuring accuracy in all account-related tasks such as signature cards and address changes.
• Support overall office functions to ensure smooth daily operations.
• Deliver top-notch service to existing and prospective customers, fostering trust and creating lasting professional relationships.
• Act as a knowledgeable resource for customer inquiries regarding bank products and services.
• Maintain a positive and approachable demeanor while assisting customers at the Bank Services Representative window.
• Stay up-to-date with bank policies, products, services, and industry regulations to ensure all operations meet legal and regulatory standards.
• Participate in ongoing training to enhance your skills, including understanding federal and state regulations and compliance procedures.
• Adhere to all relevant banking laws, including the Bank Secrecy Act and FinCEN Regulations.

Benefits

• Annual Incentive Compensation (bonus) Plan
• 401(k) with 50% match on the first 6% of eligible earnings
• Generous paid time off
• Paid time off for employees to give back to the communities in which we operate and live
• Tuition Reimbursement
• Internal and external training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED