Bank Portfolio Manager III

Forcht Bank•Cincinnati, OH

9d•Onsite

About The Position

Forcht Bank is seeking a Bank Portfolio Manager III to provide leadership and coaching to direct reports. This role involves developing and maintaining productive working relationships with Banking Officers, assisting them in determining customer needs and appropriate products/services. The Bank Portfolio Manager III will also assist in obtaining information for loan applications, explaining processes, and answering questions. A key responsibility is analyzing applicants' financial status, credit, and property evaluations to determine loan feasibility, and compiling necessary financial documentation. The role requires close collaboration with Banking Officers throughout the underwriting process and decision-making. Staying updated on new loan types, financial services, regulatory compliance, and loan policies is crucial. The position involves reviewing and updating credit and loan files, submitting applications for underwriting, and ensuring necessary documents are processed for loan generation. Additionally, the Bank Portfolio Manager III will work with Banking Officers to clear outstanding exceptions, close and fund loans within authority, and assist in managing credit and collection of payments for delinquent loans. Monitoring loan documents for borrower compliance, servicing customer complaints, maintaining the loan pipeline, preparing letters of intent and loan proposals, and collecting annual financial information from commercial loan customers are also key duties. The role includes reviewing maturity and repricing reports for timely loan renewals and modifications, assisting in opening deposit accounts, and identifying cross-selling opportunities. Providing support and direct customer contact for Banking Officers when needed is also part of the role.

Requirements

Ability to adapt easily to new and emerging technologies, changes in regulations, product changes, and Bank policy and procedure adjustments.
Ability to read, analyze, and interpret industry information such as customer financial statements, tax returns and complex technical documents.
Possess excellent verbal and non-verbal communication and presentation skills, with the ability to effectively present information to management.
Provide excellent customer service while exhibiting dedication to Forcht Bank’s mission, vision and values.
Proficient in the use of all Microsoft Office Products, in particular Word and Excel; Bank information systems; Laser Pro and internet research when appropriate.
Extensive background in financial institution operating policies and procedures and banking regulations including a thorough understanding of financial institution products and services.
Ability to effectively present information to management in verbal and written format.
Ability to work with a team and members of other departments of known concepts.
Ability to follow prescribed and detailed procedures to solve moderately complex problems and collect data, establish facts and draw valid conclusions.
Ability to give full attention to what other people are saying; taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Ability to communicate orally to offer to others to convey information effectively.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar including the ability to comprehend written sentences and paragraphs in work related documents.
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to manage time and to be efficient and effective in the completion of assignments.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking and writing so others will understand.
The ability to identify and understand the speech of another person.
The ability to see details at close range (within a few feet of the observer).
Ability to stand for long periods.
Ability to stand, bend, and lift up to 10 pounds.
Ability to operate standard business equipment such as fax, computer, printer, copier, etc.
Ability to look at a computer screen for long periods of time.
Must be able to work on a flexible schedule that at times may include late working hours or weekend hours.
Bachelor’s degree in Business, Finance, Accounting, Sales, Communications, or a degree which would have taught the skills relevant to the position. Relevant work experience may be substituted in lieu of education.
Ten (10) years of experience in the financial services industry or an occupation that required superior customer service skills, client interaction that may include business and/or retail loan underwriting, managing and loan portfolio monitoring.
Extensive knowledge of bank operations, procedures and regulations.
May be required to attend activities outside the bank to stay abreast of new developments, best practices, civic activities, and statutory and regulatory changes.
Pursuant to the Drug Free Workplace Act of 1988, all employees must remain drug free and alcohol free when reporting to work and while engaged in any work related activities.
Must comply with all Bank Secrecy Act rules, regulations and requirements.

Nice To Haves

Banking, management, or retail sales experience is preferred but not required.

Responsibilities

Provide leadership and coaching to direct reports.
Develops and maintains a productive working relationship with Banking Officers, assisting in determining customer needs and appropriate products and/or services.
Assists Banking Officers in obtaining information for loan applications and other banking products, explain the process and answer questions.
Analyzes applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
Obtains and compiles copies of loan applicants’ credit histories, corporate financial statements, and other financial information.
Works closely with Banking Officer to guide loan applications through the underwriting process and decision.
Stays abreast of new types of loans and other financial services and products to better meet customers’ needs.
Stays abreast of regulatory compliance requirements, loan policy and operating guidelines.
Reviews and updates credit and loan files.
Submits applications to Central Retail or Credit Officers for underwriting and analysis, as applicable.
Submits necessary documents to Central Processing Department and Loan Processor for generation of loan documents.
Works with Banking Officers to clears any outstanding exceptions timely.
Closing and funding loans within authority.
Assists Banking Officers to manage credit and collection of payments up to 30 days delinquent for the life of the loan.
Assist Banking Officers and Credit Manager to monitor loan documents, including loan agreements to ensure borrowers is in compliance with terms throughout life of loan.
Services customers’ complaints, questions and requests, as needed, and takes appropriate action to resolve.
Assist in maintaining loan pipeline.
Assist in preparing letters of intent and loan proposals.
Assist in the annual collection of financial information from commercial loan customers.
Review maturity reports to ensure that loan renewals are processed in a timely manner.
Review loan repricing reports to assist Banking Officers to identify possible loan modifications ore refinances.
Assist in opening deposit accounts for loan customers.
Work with Banking Officers to identify cross-selling opportunities within the portfolio.
Provide support and direct contact with customers of Banking Officers when needed.
Other duties as assigned.