Bank Manager

Associated Bank•West Bend, WI

1d•$58,450 - $100,200

About The Position

Associated Bank is seeking a Bank Manager to lead a branch team in delivering exceptional customer experiences and strong business results. The manager oversees daily branch operations, drives sales and service goals, develops customer and community relationships, and supports the growth and development of colleagues. The role requires compliance with internal policies, applicable laws, and regulatory requirements, including Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. A credit check is required under Regulation Z, and the role includes meeting and maintaining applicable registry requirements under the S.A.F.E. Act. The Bank Manager is also responsible for reporting suspicious activity, customer complaints, procedure violations, and ethical concerns through the designated channels. Associated Bank may use AI or automated technologies to assist with organizing and analyzing applicant information, but employment decisions are made by bank personnel. The position’s anticipated base pay range is $58,450 to $100,200 per year; actual pay may vary based on location, skills, experience, education, and qualifications.

Requirements

Associate degree or equivalent combination of education and experience.
At least 2 years of demonstrated sales leadership and/or supervisory experience.
At least 2 years of goals-based sales experience.
At least 5 years of relevant experience.

Nice To Haves

Bachelor’s degree in business, finance, or a related field.
Proven success in branch management or financial center leadership.

Responsibilities

Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence.
Manage daily branch operations and ensure compliance with policies, procedures, and regulatory standards.
Drive business growth by acquiring new customers and deepening existing relationships through a needs-based approach.
Partner with internal departments to deliver comprehensive financial solutions to customers and prospects.
Recruit, hire, train, and retain high-performing team members who reflect Associated Bank’s values and service commitment.
Establish branch goals and action plans to meet or exceed performance targets.
Champion change and foster an inclusive, positive work environment that supports collaboration and engagement.
Represent the bank through active community involvement and promote diversity and inclusion initiatives.
Comply with applicable enterprise policies, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity to Financial Intelligence and report customer complaints and procedure violations to management or HR.
Report ethical concerns through Associated Bank’s anonymous Ethics Hotline.
Meet and maintain applicable S.A.F.E. Act registry requirements.