Bank IT Director - To 210K - New York, NY - Job 3855-9299

The Symicor Group•New York, NY

18d•$210,000•Onsite

About The Position

The Bank IT Director leads the bank’s technology operations, ensuring systems are reliable, secure, and aligned with business objectives. The role manages infrastructure, user support, technology vendors, and projects while supporting cybersecurity, business continuity, audits, and regulatory examinations. It is based in the New York, NY area and is not remote.

Requirements

Must be proficient with the Jack Henry core system.
Bachelor’s degree in information technology, computer science, or a related field, or equivalent practical experience.
Five or more years of progressive IT experience, preferably within banking or financial services.
Experience managing networks, infrastructure, user support, cybersecurity controls, and technology vendors.
Working knowledge of Microsoft 365, Windows environments, identity and access management, virtualization, and cloud services.
Experience with backup systems, disaster recovery, incident management, and technology projects.
Strong analytical, communication, organizational, and problem-solving skills.
Ability to explain technical issues clearly to employees and senior management.
Previous supervisory or IT management experience.
Familiarity with core banking platforms and financial institution technology environments.
Experience supporting bank audits and regulatory examinations.

Nice To Haves

Relevant certifications, such as Security+, CISSP, CISM, ITIL, or Microsoft certifications.

Responsibilities

Manage daily IT operations across branches, administrative offices, and remote work environments.
Oversee networks, servers, workstations, telecommunications, cloud services, and connectivity to core banking systems.
Coordinate support for banking applications, including digital banking, lending, payments, and document management.
Maintain effective help desk support and resolve technology issues promptly.
Administer user access, permissions, and account changes using approved access controls and segregation of duties.
Coordinate cybersecurity safeguards with the Information Security Officer, including patching, endpoint protection, vulnerability remediation, and employee awareness.
Maintain system backups and recovery capabilities; conduct and document disaster recovery testing.
Support incident response, investigate system disruptions, and coordinate corrective actions.
Evaluate and oversee technology vendors and service providers, including service performance, contracts, and risk reviews.
Maintain IT policies, procedures, system inventories, network documentation, and change management records.
Provide documentation and technical assistance for internal audits, external audits, and regulatory examinations; address assigned findings.
Develop and manage the IT budget, equipment replacement schedule, and technology improvement plan.
Lead technology implementations, upgrades, conversions, and integrations.
Supervise IT employees and coordinate outsourced technology resources.
Protect confidential customer and bank information and follow bank policies and applicable requirements.