Bank Customer Information Management Specialist

Stifel•St. Louis, MO

4d•Onsite

About The Position

The Bank Customer Information Management (CIM) Specialist plays a key role in the bank’s operations by ensuring customer identification requirements are met in accordance with regulatory standards and internal policies. This position is responsible for reviewing documentation, verifying identities, and maintaining accurate records to support efficient and compliant onboarding processes.

Requirements

Client-focused approach with strong attention to detail.
Ability to learn compliance requirements and adapt to changing regulations.
Strong organizational skills and accuracy in data entry.
Effective communication skills for working with internal teams.
Ability to learn bank systems and compliance tools quickly.
Proficiency in Microsoft Office.

Nice To Haves

1+ years' in banking, finance, or a compliance-related field preferred.

Responsibilities

Review customer documentation for completeness and accuracy of identifying information.
Verify customer identities using established documentary (e.g., government-issued IDs) and non-documentary methods (e.g., public databases).
Escalate discrepancies or missing information to senior team members for resolution.
Maintain accurate electronic and paper records in compliance with retention requirements.
Stay informed on CIM policies and procedures and participate in training sessions.