Bank Agile Product Owner Senior

USAA•San Antonio, TX

2d•$103,450 - $197,730•Hybrid

About The Position

As a dedicated Agile Product Owner (APO) you will lead an agile team within the Everyday Banking Operations Core Platform Agile Release Train and deliver FDIC Part 370 regulatory compliance, issue action plans, and other important capabilities supporting the Fidelity core banking suite - the systems of record for all Checking, Savings, CD, and IRA products. Furthermore, APOs in Core Platform typically serve as Business Application Owner Delegates for one or more Bank applications.

Requirements

Bachelor's degree; OR 4 years of relevant education and/or experience.
3 years of experience supporting Deposit products, Debit Card processing, and related laws and regulations with strong knowledge of originations and servicing functions and deposits processing systems (e.g. Fidelity, Host Processing).
Professional certification(s) in Project Management, Agile, or Process Improvement.
Familiarity with Technology Portfolio Management and Business Application Owner Delegate responsibilities and experience completing assigned deliverables.
Strong written and verbal communication skills with the ability to present to all levels of management.
Strong ability to build and maintain cross functional relationships (e.g. with Association partners, product management, and information technology teams).

Responsibilities

Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members.
Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs.
Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives.
Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team's backlog of work.
Partners with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs.
Anticipates and solves complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs) that drive Bank product success.
Delivers against Bank agile team level OKRs.
Acts as 'voice of the end-user'.
Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace.
Owns Bank agile team backlog (grooming, prioritization, and refinement).
Responsible for maintaining a groomed backlog of user stories; works with the Agile Bank agile team to estimate story size and complexity.
Optimizes the flow of value through the multi-Bank agile team Agile environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues.
Begins to take a strategic view and think proactively about the right way to meet objectives.
Acts in service of the Bank agile team's needs and goals; offer feedback on work-in-progress, clarifies requirements, anticipates and removes roadblocks or impediments that may prevent the Bank agile team from progressing on objectives and answers questions.
Looks for opportunities for continuous Bank agile team and process improvement.
Makes recommendations to leadership.
May lead functional Bank agile teams or projects with moderate resource requirements, risk, and/or complexity.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.