Bakery Supervisor

Skagit Valley Food Co-Op•Mount Vernon, NY

4d•Onsite

About The Position

Under the direction of the Bakery Manager, the Bakery Supervisor will oversee and supervise staff in production and operations. Additionally, the Bakery Supervisor will prepare and oversee the production of a wide variety of fresh, high quality and consistent bakery offerings.

Requirements

Previous prepared foods experience preferred
Proven ability to provide excellent professional customer service by projecting a friendly, outgoing presence and maintaining a respectful demeanor at all times
Ability to handle multiple demands, remain calm, think quickly, prioritize effectively, and problem solve within established guidelines
Ability to work well with others in a cooperative environment where teamwork, compassions and constant communication are essential
Ability to meet expectations of regular, predictable attendance
Ability to work a flexible schedule including mornings, evenings and weekends
Ability to maintain current food handler card
Must be at least 18 years of age
High school diploma or equivalent
Prolonged standing and walking
Frequent and prolonged reaching, bending, twisting, rotating, lifting, pushing, and pulling
Continuous fine motors skills work and gripping with hands
Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10-50lbs regularly
Exposure to FDA approved cleaning chemicals.
Exposure to extreme temperatures
Ability to work outdoors in all weather conditions (within reason) including rain, wind, freezing temperatures, extreme heat and be dressed appropriately for each
Clear spoken English and ability to perceive spoken voice clearly

Responsibilities

Provides positive and supportive leadership
Ensures that communications are clear, direct and respectful
Communicates information clearly and timely
Accepts and encourages staff feedback
Works with the Bakery Manager to create and oversee workflow and daily productivity of staff
Alerts Bakery Manager of performance issues in a timely manner
Participates in staff evaluations
Provides safety training within department and ensures work is performed according to safety standards
Models excellent customer service and ensures that staff do the same
Ensures that each Baker has a current Food Handler Card
Delegate and assign tasks for department personnel as needed and ensure that tasks are completed
Treat everyone with tolerance, consistency and fairness
Attend and participate in all department meetings and training and in storewide meetings and trainings as directed by Bakery Manager
Uphold departmental standards and guidelines based on departmental desired outcomes as established by the Bakery Manager
Monitor the daily flow to ensure productivity and efficiency, adjust when required, and communicate observations and needs to the Baker Manager
Participate in training and ongoing development of bakery staff, providing in-the-moment correction, feedback and coaching through proper documentation as needed
Assist in quarterly inventory
Participate in creating training checklists and Standard Operating Procedures (SOP) for bakery staff as directed by Bakery Manager
Maintain and uphold departmental Standard Operating Procedures (SOP)
Lead daily huddles in the absence of Bakery Manager
Involved in interviewing, participates in hiring decisions, training, scheduling, performance evaluations, promotions, retention and dismissal of bakery staff
Other tasks as assigned
Prepare bakery items per Production Lists and established recipes
Maintain a fully stocked department
Create and provide clear and precise production lists on a daily/weekly basis and delegate tasks accordingly
Maintain accurate and up to date recipes
Ensure quality control and food safety of all items prepared and offered
Ensure items are ready and available on time for delivery as defined in the departmental standards
Under the direction of the Bakery Manager, participate in menu planning and recipe creation process to provide consistent regular items and interesting new items while considering special dietary needs such as vegetarian, vegan, and food allergens such as gluten free or net free
Address any equipment and safety issues as they arise and effectively communicate these issues promptly to Bakery Manager
Assist with special orders
Assist in ordering inventory as directed by Bakery Manager
Maintain product rotation, labeling, dating, and storage practices are accurately followed for product quality and safety
Participate in, and help direct daily, weekly and monthly cleaning tasks, including dishwashing, sweeping, mopping, sanitizing, etc. as needed
Is fair and even handed with all employees and applies all rules, staffing decisions, approval of time off etc. equitably and without favoritism
Works as part of the team on a daily basis
Is responsible to issues that affect employee satisfaction and /or understanding and respond to the content of the employee issues in a professional manner
Show genuine appreciation to employees
Continually educate employees in product knowledge, environment awareness, safety standards, job skills, and the business of the Co-op
Correct and counsel employees at the moment
Communicates all staffing/scheduling concerns with the Bakery Manager