Bakery Sales Associate

Weis Markets•Emmaus, PA

About The Position

The Bakery Sales Associate helps maintain an appealing, well-stocked bakery department and provides courteous customer service. The associate answers questions, makes product suggestions, takes and clarifies customer orders, and helps address customer concerns. Duties also include setting up special-order tables, bakery cases, and displays; ensuring products are fresh, properly priced, and saleable; and following company procedures for spoiled, damaged, or expiring merchandise. The associate may help produce breads, pastries, and other baked goods using approved recipes and production logs. The position also involves maintaining sanitation and cleanliness, handling deliveries and cardboard when trained, minimizing shrink and damages, using company-provided personal protective equipment, and cooperating with coworkers and supervisors. The role has no supervisory responsibilities.

Requirements

  • Completed or working toward a High School Diploma or General Education Degree (GED).
  • No prior experience required.
  • Ability to perform each essential duty satisfactorily, with or without an accommodation.

Responsibilities

  • Keep the bakery department well stocked and appealing to meet customer demand.
  • Greet customers, make suggestions, answer product questions, and help resolve concerns promptly and courteously.
  • Take customer orders by phone or in person and clarify the desired size, flavor, and appearance.
  • Set up special-order tables, bakery cases, and displays; may write on cakes.
  • Ensure merchandise is fresh, saleable, correctly priced, and properly signed; handle or remove unsaleable products according to company procedures.
  • May assist in producing breads, pastries, and other baked goods using production logs and approved recipes.
  • Maintain department sanitation by following cleaning schedules and guidelines, keeping work areas and equipment clean, and disposing of trash properly.
  • May assist with receiving, unloading, checking in, breaking down, and storing deliveries using a power jack or hand jack when trained.
  • May assist with baling cardboard or related duties when trained.
  • Help minimize shrink and control damages; report shortages or overages to the manager.
  • Cooperate with coworkers and supervisors to support smooth department and store operations and continuously improve job performance.
  • Use company-provided personal protective equipment.
  • May assist in other departments.
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