Bakery Manager

Albertsons Companies•Newcastle, WA

2d•$26•Onsite

About The Position

The Bakery Manager is responsible for planning, organizing, and directing the day-to-day operations of the Bakery Department. This role involves ensuring compliance with product quality, sanitation, safety, and security standards, while also overseeing all bakery duties from proofing and baking to decorating and packaging. The manager will implement promotional displays, control shrink and expenses, manage inventory, and ensure proper merchandising. Additionally, the role involves assisting customers with special orders, engaging in suggestive selling, and maintaining the cleanliness and sanitation of the department. The manager will also supervise, train, and hire bakery personnel, communicate sales goals, and ensure compliance with all company policies and procedures. This is a safety-sensitive position.

Requirements

Requires working knowledge of all job duties including Cake Decorator, Baker, and Sales Associate, and performs those job duties as required.
Requires strong communication skills, good leadership and interpersonal skills.
Proven ability to manage people.
Ability to maintain professional demeanor in dealing with customers and co-workers.
Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures, and department policies and procedures.
Operates computer software and electronic ordering devices to order and label product, plan sales, inventory, and scheduling.
Requires a good understanding of overall Company practices and Bakery Department policies and procedures.
Requires the ability to judge and react to business activity.
Must frequently reach, lift, and maneuver objects of varying dimensions and weights up to approximately 40 pounds.
Pushes and pulls fully loaded hand trucks and pallet jacks.
Performs repetitious arm movement required to decorate, prepare, and package product.
Must stand for long periods of time, walk, bend, stoop, twist, and turn frequently and occasionally climb ladders.
Manual dexterity and good eye-hand coordination are necessary.
Must operate related equipment such as: oven, mixers, microwave oven, bread slicer, scales, and proof boxes.
Uses work aids such as knives, scrapers, and decorating tools.
Must use trash compactor and baler.
Mental alertness is necessary to ensure safe and accurate completion of work activities.
Requires knowledge of basic math and weights and measures.
Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and maximize productivity.
Must maintain professional demeanor in dealing with customers, vendors, and co-workers.
Requires basic knowledge of employment laws and workplace practices.
Must have extensive working knowledge of profit and loss statements.
Operates computer software and electronic ordering devices to order product, plan sales, inventory, and scheduling.
Requires the ability to judge and react to business activity.
Complies with and ensures compliance with Company grooming standards and dress code.
Utilizes cleaning supplies, including chemicals, and equipment.
Hands are frequently exposed to water and cleaning agents.
Requires use of plastic or latex gloves.
Occasional travel, including overnight travel, may be required.
May be required to work nights, weekends, and holidays.
Scheduled hours will vary.
Good attendance is required.

Nice To Haves

Candidates with unique qualifications may be considered for compensation above this range.

Responsibilities

Champions corporate and division customer service programs.
Plans, organizes, and directs day-to-day operations of the Bakery Department.
Conducts daily inspections of all Bakery department sections and initiates corrective measures.
Oversees and assists with all bakery department duties such as proofing, baking, decorating, slicing, and packaging fresh bakery products.
Implements effective promotional and seasonal displays.
Prevents shrink and controls expenses.
Accurately completes, maintains, and monitors daily log sheets, purchase reports, sales and labor reports, and other required paperwork.
Maintains records on ad item movement.
Orders, checks, receives, and controls inventory to ensure adequate product quantity, quality, and freshness.
Maintains inventory levels according to Division directives.
Stocks and rotates product.
Maintains and organizes the bakery department cooler and freezer.
Conducts periodic inventories and processes administrative paperwork.
Ensures that bakery product quality, baking, and decorating standards are met.
Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures, and monitoring product flow.
Complies with retail labeling laws, federal and state regulations, and Company policies.
Follows Company policy in handling quick sale items.
Complies with all federal, state, and local health and food safety standards.
Assists customers by taking and filling special orders.
Makes product suggestions and engages in suggestive selling.
Makes intercom announcements.
Ensures cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, and retail cases.
Handles customer relations.
Engages in suggestive selling and other sales techniques.
Monitors daily log sheet, purchase report, and sales and labor report.
Attends required training and sales meetings.
Implements emergency procedures in the event of equipment and computer software malfunctions.
Supervises, motivates, directs, trains, and participates in the hiring of Bakery Department personnel.
Monitors associate performance and recommends personnel action to the store director.
Identifies and trains associates with high potential for advancement opportunities.
Schedules personnel to ensure adequate coverage and service levels.
Communicates sales goals, department performance, and sales opportunities to department associates.
Complies with and ensures compliance with all Company policies and procedures.
Resolves associate complaints where appropriate and reports action taken to the Store Director.
Immediately reports any potential serious policy violations to the Store Director and assists in appropriate handling.
Answers and responds to incoming calls appropriately.
Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate.
Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.