Bakery Manager

Nothing Bundt Cakes #1117•Janesville, WI

About The Position

The Nothing Bundt Cakes Bakery Manager directs the team and day-to-day bakery operation, including the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control. The role drives sales and profitability while ensuring high-quality cakes, a warm and welcoming environment, and superior service. The Bakery Manager exemplifies NbC core values, serves as a culture carrier, builds the team’s commitment to guests and the brand, and helps bring joy to the bakery and the surrounding community. The manager leads and develops team members, oversees bakery operations and administrative functions, manages expenses and inventory, and leads local marketing and community outreach. The position requires flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, according to business needs.

Requirements

High school diploma or GED.
1–3 years of leadership experience managing teams, business operations, and the guest experience in retail, hospitality, or food service.
Demonstrated success hiring and developing teams, creating a superior service environment, and achieving financial objectives.
Experience creating productivity goals, inventory par levels, and team schedules, and managing costs.
Foodservice safety training certificate, or ability to obtain one within 30 days of employment.
Basic proficiency in Microsoft Word, Excel, and Outlook, and comfort learning new technologies.
Understanding of basic retail math and P&L principles, including factors that drive sales and profitability.
Ability to interpret and analyze business and financial data, identify strengths and improvement opportunities, and develop appropriate action plans.
Strong guest focus, interpersonal skills, and ability to engage, empower, and motivate a team and communicate effectively orally and in writing.
Ability to delegate, communicate clear expectations, direct others’ work, and manage performance.
Strong organization, resourcefulness, prioritization, and follow-up skills.
Strong problem-solving skills, including assessing situations, identifying issues, developing solutions, and taking appropriate action.
Strong learning agility and a passion to grow and excel.
Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.

Nice To Haves

Post-secondary education is a plus.

Responsibilities

Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
Recruit and select talent, communicate performance expectations, and ensure team members receive appropriate training.
Engage frequently with team members to assess workload and progress, address challenges, and course-correct as needed.
Coach and develop the team, provide constructive feedback, conduct quarterly reviews, and address performance issues promptly.
Assign specific responsibilities to the Assistant Manager to support leadership of the bakery team and operation.
Identify future leaders and cross-train team members to develop capabilities and maintain bakery coverage.
Maintain hands-on knowledge of all bakery roles and step in to perform duties as business needs dictate.
Facilitate bakery opening and closing, including cash-drawer balancing and bank deposits.
Manage special-order fulfillment through web and email for individual guests and corporate accounts, including large, complex orders and deliveries.
Create and communicate weekly sales productivity goals, cake production plans, and team schedules; adjust coverage in response to business trends.
Set inventory par levels based on production demand and sales forecasts, monitor stock, process weekly supply orders, and conduct monthly inventory.
Uphold product, service, bakery environment, and visual merchandising standards, and ensure operations comply with food and health safety standards and NbC policies and procedures.
Manage controllable expenses, including labor, cost of goods sold, maintenance, and supplies, to maximize profitability.
Perform administrative functions, including payroll processing, sales, labor and product inventory reporting, and basic accounting procedures.
Lead community outreach to increase brand visibility, participate in brand-aligned events, and respond appropriately to requests for NbC contributions.
Coordinate participation in special events with local businesses, schools, and other community organizers.
Demonstrate NbC core values by supporting and developing the team, pursuing excellence, taking ownership, building positive relationships, and serving as a brand ambassador in the community.