Bakery Manager-SeaMart Sitka

Albertsons Companies • Sitka, AK

23h • Onsite

About The Position

The Bakery Manager exemplifies and ensures strong customer service in all aspects of the job. This role directs and controls the operation of the Bakery Department to achieve sales and profit objectives. The position champions corporate and division customer service programs, plans, organizes, and directs day-to-day operations of the Bakery Department, and conducts daily inspections to ensure compliance with product quality, code date standards, sanitation, safety, and security requirements. The manager oversees and assists with all bakery department duties, implements promotional displays, prevents shrink, controls expenses, and maintains various logs and reports. They are responsible for ordering, checking, receiving, and controlling inventory to ensure product quality, freshness, and adequate stock levels, while also stocking and rotating products and maintaining department records. The role ensures bakery product quality and decorating standards are met, proper merchandising is implemented, and compliance with retail labeling laws and regulations is maintained. The manager also handles customer relations, suggestive selling, and special orders, ensuring the cleanliness and sanitation of the sales floor, work area, and equipment. Additionally, they supervise, motivate, train, and participate in hiring Bakery Department personnel, monitor associate performance, and schedule staff for adequate coverage. Communication of sales goals and department performance to associates is key, as is ensuring compliance with all company policies and procedures. The manager resolves associate complaints, reports policy violations, and identifies associates with high potential for advancement. They are responsible for performing all job duties with honesty and integrity.

Requirements

• Requires working knowledge of all job duties including Cake Decorator, Baker, and Sales Associate, and performs those job duties as required.
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people, and the ability to maintain professional demeanor in dealing with customers and co-workers.
• Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures.
• Operates computer software and electronic ordering devices to order and label product, plan sales, inventory and scheduling.
• Requires a good understanding of overall Company practices and Bakery Department policies and procedures.
• Requires the ability to judge and react to business activity.
• Manual dexterity and good eye-hand coordination are necessary.
• Must operate related equipment such as: oven, mixers, microwave oven, bread slicer, scales and proof boxes.
• Uses work aids such as knives, scrapers and decorating tools.
• Must use trash compactor and baler.
• Mental alertness is necessary to ensure safe and accurate completion of work activities.
• Requires knowledge of basic math and weights and measures.
• Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and maximize productivity.
• Must maintain professional demeanor in dealing with customers, vendors and co-workers.
• Requires basic knowledge of employment laws and workplace practices.
• Must have extensive working knowledge of profit and loss statements.
• Operates computer software and electronic ordering devices to order product, plan sales, inventory and scheduling.
• Requires the ability to judge and react to business activity.
• Complies with and ensure compliance with Company grooming standards and dress code.
• Utilizes cleaning supplies, including chemicals, and equipment.
• Hands are frequently exposed to water and cleaning agents.
• Requires use of plastic or latex gloves.

Nice To Haves

• Occasional travel, including overnight travel, may be required.
• May be required to work nights, weekends and holidays.
• Scheduled hours will vary.
• Good attendance is required.

Responsibilities

• Champions corporate and division customer service programs to meet or exceed division customer service goals.
• Plans, organizes and directs day-to-day operations of the Bakery Department, exercising independent judgment and discretion.
• Conducts daily inspections of all Bakery department sections and initiates corrective measures to ensure compliance with product quality, code date standards, sanitation, safety and security requirements.
• Oversees and assists with all bakery department duties such as: proofing, baking, decorating, slicing and packaging fresh bakery products.
• Implements effective promotional and seasonal displays.
• Prevents shrink and controls expenses.
• Accurately completes, maintains and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs.
• Maintain records on ad item movement.
• Orders, checks, receives and controls inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to Division directives.
• Stocks and rotates product.
• Maintains and organizes bakery department cooler and freezer.
• Conducts periodic inventories, processes administrative paperwork and maintains accurate department records.
• Ensures that bakery product quality, baking and decorating standards are met.
• Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow.
• Complies with retail labeling laws, federal and state regulations and Company policies.
• Follows Company policy in handling quick sale items.
• Complies with all federal, state and local health and food safety standards.
• Assists customers by taking and filling special orders.
• Makes product suggestions and engages in suggestive selling.
• Makes intercom announcements.
• Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases.
• Handles customer relations.
• Engages in suggestive selling and other sales techniques.
• Monitors daily log sheet, purchase report and sales and labor report.
• Attends required training and sales meetings.
• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Supervises, motivates, directs, trains and participates in the hiring of Bakery Department personnel.
• Monitors associate performance and effectively recommends personnel action to store director such as hiring, firing, layoff and disciplinary action.
• Identifies and trains associates with high potential for advancement opportunities.
• Schedules personnel to ensure adequate coverage and service levels.
• Communicates sales goals, department performance and sales opportunities to department associates to ensure positive results.
• Complies with and ensures compliance with all Company policies and procedures.
• Resolves associate complaints where appropriate and reports action taken to the Store Director.
• Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination etc. to the Store Director and assists in appropriate handling.
• Answers and responds to incoming calls appropriately.
• Receive and appropriately resolves customer complaints and reports to the Store Director as appropriate.
• Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.

Benefits

• Albertsons Companies is committed to innovation and fostering a culture of belonging.
• We want talented individuals to be part of this journey!
• Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us.
• We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
• Albertsons is an Equal Opportunity Employer.
• This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law.
• Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
• We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed