Bakery Lead

GSO • Wethersfield, CT

2d

About The Position

The Bakery Lead supports the Bakery Department Manager in making everyday eating extraordinary by helping lead the team, delivering excellent guest experiences, and maintaining an attractive, well-run department. The role involves working alongside team members and the manager to teach and coach, encourage growth, and recognize successes. The Bakery Lead helps keep department operations running smoothly, resolves problems, and acts as manager when needed. This role reports to the Bakery Department Manager and reflects the company’s values of leadership, hospitality, excellence, and teamwork. The pay range is $20.22–$21.94 per hour. The position requires a flexible schedule that may include days, evenings, weekends, and holidays.

Requirements

• At least 1 year of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills and the ability to motivate and develop high-performing teams.
• Demonstrated ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be at least 21 years old.
• Ability to perform repetitive hand and arm movements, grasp, bend, and reach.
• Ability to lift, push, or pull up to 50 pounds independently.
• Ability to spend extended periods on one’s feet and stand or walk without a break for up to 4 hours or as required by law.
• Ability to use knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Must wear an approved hat, hair net, and/or beard guard, and personal protective equipment.

Nice To Haves

• Associate’s degree in business, retail management, or a related field, or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or a high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist with maintaining accurate inventory, minimizing shrink, and supporting ordering processes.
• Serve as a resource for team members and provide guidance when the manager is absent.
• Model and coach “Impeccable Hospitality” by engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with other department leaders to support overall store success.
• Use available technology to perform job tasks.
• Help teach and coach team members and support their development.
• Step in as acting manager when needed.

Benefits

• Team Member discount up to 40%.
• Early Earn Wage Access, with access to up to 50% (maximum $500) of earned wages on demand per pay period.
• 401(k) contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time-off purchase plans.
• Medical, dental, vision, disability, and life insurance for individual, spouse, partner, and family.
• Discounts on pet insurance, daycare, event tickets, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed