Bakery Lead Merchandiser

Festival Foods • Eau Claire, WI

12d • Onsite

About The Position

Join our Festival Foods team as Bakery Lead Merchandiser! In this role, you'll ensure our Bakery department is always fully stocked with fresh products and eye-catching displays, creating a delightful shopping experience for our customers (though, we refer to them as guests!). Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences.

Requirements

• Ability to provide outstanding customer service and work effectively with guests and team members.
• Oral and written communication skills and the ability to work as a team in a fast-paced environment.
• Knowledge of retail food service, bakery and pastry operations, with a strong understanding of food service standards and practices.
• Comprehensive knowledge of safety requirements and the ability to apply on-the-job safety training and safety policies to handle equipment and recognize and react potential hazards effectively.

Responsibilities

• Deliver Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need, will make a positive impact every day.
• Guide and Support: Reinforce our Festival culture, food service standards, and customer service expectations. Provide guidance and support to our Bakery team, ensuring they deliver exceptional service.
• Maintain and Build Eye-Catching Displays: Oversee the merchandising of the Bakery department to ensure all products are attractively displayed and meet our high standards. Build, move, and refresh displays to keep them fresh, full, eye-catching and engaging.
• Collaborate and Communicate: Work closely with the Department Manager and Bakery associates to maintain top-notch standards and exceed guest expectations.
• Offer Assistance: Assist customers with finding items, taking special pastry and bakery orders, and providing excellent service. Answer phones with proper etiquette and help Bakery Clerks with packaging, labeling, and maintaining a clean and organized department.
• Deliver Quality and Food Safety: Ensure all quality and quantity standards are met, and maintain food safety logs.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team: Other duties as assigned

Benefits

• 15% off grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Schedules provided two weeks in advance.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options.
• Support for total well-being: including 3 weeks of paid parental leave, a fitness reimbursement program, EAP (Employee Assistance Program) and LEAPCare Care Coaches.
• 401(k) with annual discretionary match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed