Bakery General Manager

Nothing Bundt Cakes•Columbus, IN

4d•Onsite

About The Position

At Nothing Bundt Cakes, we believe every celebration deserves something special. As our Bakery General Manager, you'll lead a bakery where joy is part of every guest experience. You'll oversee daily bakery operations, inspire and develop an exceptional team, build meaningful relationships within the community, and drive sales through outstanding service and local marketing. If you're a passionate leader who enjoys developing people, growing a business, and creating memorable guest experiences, we'd love to meet you.

Requirements

Leadership experience in bakery, restaurant, retail, hospitality, or food service management.
Proven success leading teams and driving operational excellence.
Strong coaching, communication, and team-building skills.
A passion for delivering exceptional guest service and creating memorable experiences.
Strong organizational, problem-solving, and decision-making abilities.
Results-oriented with a focus on sales growth, profitability, and continuous improvement.

Nice To Haves

Experience with local marketing, community engagement, and business development is highly preferred.

Responsibilities

Oversee all daily bakery and Bundtique (retail) operations to ensure efficient, profitable, and high-quality performance.
Maintain excellence in food safety, cleanliness, inventory management, and operational standards.
Ensure every cake meets Nothing Bundt Cakes' quality and presentation expectations.
Monitor key performance metrics and implement strategies for continuous improvement.
Recruit, hire, train, coach, and develop a high-performing bakery team.
Foster a fun, positive, and supportive culture where team members feel valued and empowered.
Lead by example, promote accountability, and recognize team achievements.
Create schedules and staffing plans that support operational excellence and guest satisfaction.
Develop and execute local marketing initiatives to increase brand awareness and drive bakery sales.
Build relationships with local businesses, schools, community organizations, and event planners.
Generate corporate gifting, catering, and special event cake orders through community outreach.
Represent Nothing Bundt Cakes at local events and networking opportunities while spreading joy throughout the community.
Ensure every guest receives warm, friendly, and memorable service.
Resolve guest concerns quickly and professionally while exceeding expectations.
Create an environment where every celebration feels special and every guest leaves smiling.
Lead the bakery in achieving sales, profitability, and operational goals.
Analyze business performance and identify opportunities to increase revenue and improve efficiency.
Manage labor, inventory, and operating costs while maintaining exceptional quality and service.
Support promotional initiatives and seasonal sales campaigns.

Benefits

Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Training & development
No late-night hours.
Employee cake discounts.
A fun, positive, and supportive workplace culture.
Opportunities to build meaningful community connections.
Career growth with one of the fastest-growing and most beloved bakery brands.
The opportunity to spread joy every day through great leadership, exceptional cakes, and unforgettable guest experiences.