Bakery Department Manager

Hy-Vee•Jefferson City, MO

2d•Onsite

About The Position

At Hy-Vee, our Bakery Department Managers are the heartbeat of one of our most beloved departments. In this role, you’ll set the tone for everything — from the quality of the products on the shelf to the experience customers have when they walk through your department. You’ll lead a team, build relationships, and make sure every visit to the bakery leaves customers smiling. If you’re someone who leads by example, takes pride in quality, and loves creating an environment where both your team and customers feel valued, this role was made for you.

Requirements

Deliver outstanding customer service and inspire your team to do the same
Lead, motivate, and develop a team in a fast-paced retail environment
Solve practical problems and make sound decisions with a variety of variables
Use basic math skills, including fractions, decimals, and percentages
Communicate clearly, both in writing and verbally, with customers, employees, and vendors
Handle confidential information, including employee compensation, sales data, and inventory reports, with discretion
High school diploma or equivalent required

Nice To Haves

One or more years of related bakery or retail management experience preferred
Completion of sanitation courses or on-the-job training in food safety is a plus

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability
Build a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by example
Assist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great one
Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed
Coordinate scheduling, daily work plans, and department goals in partnership with store leadership
Oversee ordering, replenishment, pricing, invoicing, and bookkeeping for the department
Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays
Ensure proper product temperatures, storage procedures, and freshness standards to minimize shrink
Understand and troubleshoot bakery equipment and coordinate maintenance as needed
Conduct department inventory and manage product pre-orders
Maintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policies
Assist in other store areas and take on special projects as needed